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FAQs

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How can the filter of the dust mite cleaner MD 19318 be pulled out?

Reach into the opening and pull a little harder to change the filter.
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No ratings
‎26.06.2023 07:30

How does the UV-C sterilisation lamp of my MD 19318 mite vacuum cleaner light up?

The UV-C lamp only becomes active when you press the safety switch and at the same time apply pressure to the rollers.
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‎22.06.2023 08:29

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

FAQs about the MEDION MD 18861 Robot Vacuum Cleaner

FAQs on handling the Robot Vacuum Cleaner.
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100% helpful (1/1)
‎07.06.2023 14:00

How do I increase the power of the vacuum cleaner MD 16911 / MD 18403 / MD 18418?

Follow the instructions in this FAQ.
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100% helpful (1/1)
‎07.06.2023 11:24

What do I have to pay attention to after transporting a refrigerator?

Please observe the recommended rest periods before switching on.
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‎15.05.2023 13:31

Why can`t my cooling unit be switched on anymore?

This may be due to a faulty power supply.
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‎15.05.2023 13:30

Why is there a puddle under my refrigerator?

This may be due to a blocked drainage channel or a full drip tray.
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100% helpful (1/1)
‎15.05.2023 13:28

What can I do if my cooling unit trips the RCD?

This FAQ gives tips on how to isolate the error.
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‎15.05.2023 13:27

What can I do if the washing machine trips the RCD?

Tips and tricks for containment.
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‎15.05.2023 13:26

How do I check the seal of my cooling unit?

In this FAQ we show you two possibilities.
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‎15.05.2023 13:22

Is it possible to add multiple users of the MD 61687 scale to the Fitness Pro App?

Currently only one user can be added to the Fitness Pro App.
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100% helpful (1/1)
‎23.02.2023 07:23

What can I do if my TV trips RCD?

This FAQ provides tips on how to isolate the error.
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‎01.09.2022 10:31

Why can my washer-dryer no longer be switched on?

Check the power supply first.
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‎02.06.2022 09:27

Why does my washer-dryer not draw any or too little water?

First of all, please check if all inlet valves are open.
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‎02.06.2022 09:24

What can I do if the water in my washer dryer does not get warm?

Please start a program for boil wash (90°C) and check whether the porthole heats up during the main wash cycle.
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‎02.06.2022 09:11

How do I know if the aquastop on my washer dryer has been triggered?

With the mechanical aquastop system, you can see whether the aquastop has been triggered by the inspection window.
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100% helpful (1/1)
‎21.04.2022 07:33

What can I do if the door of the washer dryer does not open?

First, make sure that there is no more water in the machine.
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‎20.04.2022 08:32

What can I do if the washer dryer trips the RCD?

Test the outlet against another appliance.
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100% helpful (1/1)
‎20.04.2022 08:32

Why is the water not draining from my washer dryer?

If the unit does not pump out water, the drain filter may be clogged.
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‎20.04.2022 08:29
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