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FAQs

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How do I set a No Go / No Wipe Zone on my robot vacuum cleaner?

Here you can read how to set up a No Go Zone.
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100% helpful (1/1)
‎30.10.2023 12:38

Why do I get the error message: Please check dirty watertank on my MD 18379 mopping robot?

The contacts of the dirty water tank are dirty, clean them carefully.
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‎11.10.2023 10:49

Is it possible to adjust the seam width on the MEDION MD 16600 sewing machine?

The seam width is fixed by the needles and cannot be changed.
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‎11.10.2023 10:38

Can I use the app of my robot vacuum cleaner on several mobile devices?

Log in with the same access data.
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‎09.10.2023 12:36

How high is the suction power of my MEDION vacuum robot?

Please note the following table.
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100% helpful (1/1)
‎27.09.2023 09:46

Can I connect my Robot Vacuum Cleaner MD 18861 to a new WiFi?

Tips for changing a WLAN system to a new one.
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100% helpful (1/1)
‎25.09.2023 12:24

How can I replace the battery of my Robot Vacuum Cleaner MD 18871?

Open the maintenance door on the underside of the Robot vacuum Cleaner.
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‎25.09.2023 10:30

The robot vacuum cleaner ignores the virtual wall, what can I do?

Due to the routine clockwise rotation of the suction cups, it happens that the units themselves cover the virtual wall.
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‎22.09.2023 12:08

FAQs about the MEDION Robot Vacuum Cleaners

Answers to the most frequently asked questions about the robot vacuum cleaners.
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‎22.09.2023 11:00

How can I clean the impeller of my robot vacuum cleaner MD 18500 / MD 18501?

In this FAQ we explain how to clean the impeller of your robot vacuum cleaner.
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‎22.09.2023 10:55

How can I set the start time of the MD 18500 Robot Vacuum Cleaner?

To set the start time, press the PLAN button on the remote control.
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‎22.09.2023 10:52

FAQs about the MEDION Robot Vacuum Cleaner MD 18500

In this FAQ we explain the most common faults of your robot vacuum cleaner.
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100% helpful (1/1)
‎22.09.2023 10:36

How to set up the virtual wall for robot vacuum cleaner MD 18500?

By using a light barrier, which creates a virtual wall via infrared signal.
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‎21.09.2023 10:22

Why does my MEDION X50 SW Robot Vacuum display an error message despite a filled water tank?

Fill the water tank to 50% and shake to the right and left.
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‎21.08.2023 13:51

How to properly descale my coffee maker?

Tips and tricks for the sustainable descaling of your coffee maker.
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‎05.07.2023 14:23

Why does the device have a detergent compartment for prewash but no prewash programme?

The different models have the same structural components.
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‎05.07.2023 14:14

How can the filter of the dust mite cleaner MD 19318 be pulled out?

Reach into the opening and pull a little harder to change the filter.
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‎26.06.2023 07:30

How does the UV-C sterilisation lamp of my MD 19318 mite vacuum cleaner light up?

The UV-C lamp only becomes active when you press the safety switch and at the same time apply pressure to the rollers.
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‎22.06.2023 08:29

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

FAQs about the MEDION MD 18861 Robot Vacuum Cleaner

FAQs on handling the Robot Vacuum Cleaner.
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100% helpful (1/1)
‎07.06.2023 14:00
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