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FAQs

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Information about error messages can be found in this FAQ.
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For this, the hinges and the mechanics must be mounted on the opposite side.
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For some error symptoms there are currently no universal answers.
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In this FAQ you will find useful information about your robot vacuum cleaner.
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Follow the instructions in this FAQ.
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In this FAQ you can find out what the causes are.
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Here you can read how to set up a No Go Zone.
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This FAQ explains how to save a map.
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Deactivate the scrubbing mode of your robot vacuum cleaner.
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FAQs on handling the Robot Vacuum Cleaner.
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Please note the following table.
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Answers to common questions about set-up and use.
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Follow the instructions in this FAQ.
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With the mechanical aquastop system, you can see whether the aquastop has been triggered by the inspection window.
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Check the type of microwave you have and set it correctly with the help of this FAQ.
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Check the door lock of the washing machine.
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Here you will find information and packaging instructions for MEDION products in case of service.
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You can find useful tips on cleaning your robot vacuum cleaner here.
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Clean the sensor surfaces with a dry cloth.
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This FAQ explains how to update the firmware.
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