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FAQs

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This FAQ tells you how to proceed.
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Windows 10 and Windows 11 comes with several options to update a device driver.
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BIOS updates are requested for the current MEDION devices
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Launch the Control Center of the ERAZER Deputy P10 notebook.
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BIOS updates are requested for the current MEDION devices
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The remedy is to run a provided tool.
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Install the updated Control Centre Service by downloading the file UniwillService_3.33.24.0_.exe from the MEDION Service Portal.
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Details on the maximum memory expansion, the front pin assignment and M.2 slots.
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Detailed technical specs of the mainboard ECS B550A4-EM 3X00.
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Open the Start menu and click on ‘Restart’ while holding down the ‘Shift’ key. Then select ‘Troubleshooting’, ‘Advanced options’ and then ‘UEFI firmware settings’ to go directly to the BIOS.
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A BIOS update is available for your PC to fix the error.
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Before you change the fan control, the power supply unit must be switched off.
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Information on the maximum memory expansion, the front pin assignment and M.2 slots.
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Detailed technical specs of the notebooks.
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Details about the maximum memory expansion, the front pin assignment and M.2 slots.
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Here you will find answers to the most common questions about Wi-Fi connections.
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Here you will find detailed technical information about the mainboard
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This FAQ gives you information if the USB connection does not work.
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This FAQ will help you with problems with your Wi-Fi network.
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Check the Device Manager (Windows key + X) under ‘Security devices’ for the TPM version. If no TPM is displayed, it may need to be activated in the BIOS.
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