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FAQs

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BIOS updates are requested for the current MEDION devices
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Here you will find detailed technical information about the mainboard.
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Detailed technical specs of the mainboard ECS B550A4-EM 3X00.
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Details about the maximum memory expansion, the front pin assignment and M.2 slots.
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Microsoft offers a free app for this purpose in the App Store.
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Please test another socket in another circuit.
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Check if the microphone is connected to the correct input.
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For some error symptoms there are currently no universal answers.
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For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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Sometimes it is enough to reinstall or update the driver so that everything works again.
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This will tell you if your memory card is faulty.
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Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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Windows 10 and Windows 11 comes with several options to update a device driver.
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If you have no sound or the volume is too low from the connected speakers or headphones?
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Does the power outlet, you have connected your products power lead to, work?
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Windows offers Troubleshooting app for sound issues.
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First, attach your device to a different power outlet and see if this results in the fuse tripping.
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In this case, a residual current discharge (power supply reset) can help.
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This FAQ gives you possible solutions on how to end the sleep mode.
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If your memory card is no longer recognized, it needs to be repaired or replaced.
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