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What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
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Why does the device not respond to the connected external power supply?
Check the primary side power supply and, if present, the on / off switch of the power supply.
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My device shuts itself off, what can I do?
Please check the power supply first.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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FAQs on the favorites portal for MEDION Internet Radios
Answers to frequently asked questions about the favorites portal
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Why does my DAB+ job site radio MEDION LIFE E66050 switch off again after 1 minute?
Charge the discharged battery of your job site radio sufficiently before switching it on again.
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Why is the device not connected via USB?
This FAQ gives you information if the USB connection does not work.
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Why is the radio display dark?
The display is dimmed during the firmware update.
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Why does the device not have an HDMI signal?
Note the points in this FAQ if no HDMI signal is available.
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Which HDMI version supports which function?
In the following table you will find an overview of the HDMI versions.
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How do I improve the sound quality of my DAB+ radio?
Carry out the firmware upgrade as described in this FAQ.
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Where can I find the online troubleshooting?
You can find the error diagnosis on the MEDION Service page.
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Why does the TWS function of my MEDION Bluetooth Speaker MD 43692 not work?
Press the multifunction button for 13 seconds when the unit is switched off.
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My radio makes unusual noises, what can I do?
Simply tighten the four screws on the underside of the unit.
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How can I make a recording with the MEDION LIFE E69143 digitizer?
Here you can find out how to make a recording.
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My Windows 10 computer does not play any sound.
Windows offers the troubleshooting app for sound problems.
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Why doesn't my Internet radio play https podcasts?
Unfortunately, https links are not supported by older Internet radios.
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How can I establish an Internet connection with my Micro Audio System MD 44007?
The connection is established via the MEDION Speaker App.
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Where can I find the code number for my MEDION device for universal remote controls?
In this FAQ we explain where you can get codes for universal remote controls.
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What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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