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FAQs

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Check the primary side power supply and, if present, the on / off switch of the power supply.
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Please check the power supply first.
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The following steps may help if your device does not turn off.
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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Answers to frequently asked questions about the favorites portal
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Charge the discharged battery of your job site radio sufficiently before switching it on again.
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This FAQ gives you information if the USB connection does not work.
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The display is dimmed during the firmware update.
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Note the points in this FAQ if no HDMI signal is available.
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In the following table you will find an overview of the HDMI versions.
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Carry out the firmware upgrade as described in this FAQ.
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You can find the error diagnosis on the MEDION Service page.
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Press the multifunction button for 13 seconds when the unit is switched off.
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Simply tighten the four screws on the underside of the unit.
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Here you can find out how to make a recording.
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Windows offers the troubleshooting app for sound problems.
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Unfortunately, https links are not supported by older Internet radios.
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The connection is established via the MEDION Speaker App.
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In this FAQ we explain where you can get codes for universal remote controls.
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Perform a reception diagnosis as follows.
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