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Why can't apps be installed on the device?
This FAQ will help you if you are unable to install an app.
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Why is the image of my device too dark or too bright?
Follow the points in this FAQ if your device is too dark or too bright.
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FAQs on packaging instructions for MEDION products in the event of servicing
Here you will find information and packaging instructions for MEDION products in case of service.
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How do I connect my MD 61613 fitness bracelet to my smartphone?
You can find all the information you need in this FAQ.
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FAQs about the WLAN socket MD 18663
Answers to common questions about set-up and use.
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How can I fix a malfunctioning Android app?
The problem can often be solved with one of the listed procedures.
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Where can I find the online troubleshooting?
You can find the error diagnosis on the MEDION Service page.
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FAQs about MEDION Android TV
Answers to frequently asked questions about your Android TV.
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Can I use the app of my robot vacuum cleaner on several mobile devices?
Log in with the same access data.
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Why does NFC not work?
If NFC does not work as expected, the following solutions can help.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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Is it possible to add multiple users of the MD 61687 scale to the Fitness Pro App?
Currently only one user can be added to the Fitness Pro App.
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FAQs about the MEDION Service App
Our service app for Windows and Android devices tests your product for all possible sources of error.
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The person I am talking to cannot hear me. What can I do?
In this FAQ we explain how the person you are talking to can hear you again.
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Why does my device has a shorter battery life than specified?
In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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How to open the user interface of my hotspot MD 62095?
The interface is only accessible via WIFI.
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Why does the Status-LED of my hotspot MD 62095 light up red?
If there is no connection to your provider the LED lights up red.
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How to reset a Nokia smartphone?
Depending on the issue with your Nokia smartphone, there are up to three ways to reset it.
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FAQs on the favorites portal for MEDION Internet Radios
Answers to frequently asked questions about the favorites portal
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Your Android 5.1 smartphone gets very warm or has a high CPU usage?
Please disconnect all data connections first and if necessary perform a factory reset.
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What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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Featured Knowledge Base Article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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Featured Knowledge Base Article
How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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