This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
40628members
141414posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

How do I find out if my computer supports TPM 2.0?

This FAQ shows you two options for checking whether your computer supports TPM 2.0.
View full article
No ratings
‎15.05.2024 08:57

My PC or notebook is unusually loud, what can I do?

Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
View full article
100% helpful (1/1)
‎15.04.2021 07:57

How do I connect the wireless keyboard and mouse to the E27419 / E27403 All-In-One PC?

Learn how to connect your wireless keyboard and mouse with this FAQ.
View full article
No ratings
‎17.04.2024 08:49

How do I switch out of Windows 10 in S mode?

Microsoft offers a free app for this purpose in the App Store.
View full article
100% helpful (2/2)
‎24.04.2024 11:38

Why can't I launch Power Recovery from Cyberlink?

Tips and tricks on how to reset your system.
View full article
100% helpful (1/1)
‎29.10.2021 08:46

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
View full article
100% helpful (3/3)
‎07.06.2023 14:03

My device shuts itself off, what can I do?

Please check the power supply first.
View full article
50% helpful (1/2)
‎18.03.2021 14:25

Why does the pairing via Bluetooth not work?

This FAQ will help you with Bluetooth pairing difficulties.
View full article
No ratings
‎23.04.2024 09:41

Why does the app crash / cannot connect to the external device?

In case of app problems, follow the points in this FAQ.
View full article
No ratings
‎22.04.2024 10:26

How can I turn off the annoying clack noises coming from the computer?

Both Windows and the built-in hard disk have an energy management.
View full article
100% helpful (1/1)
‎03.03.2021 06:28

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.
View full article
No ratings
‎23.04.2024 09:40

FAQs on how to fix Bluetooth problems under Windows 10

Here you will find solutions for solving Bluetooth problems.
View full article
No ratings
‎22.04.2024 10:21

How to connect keyboard and mouse of my K-730 / Mouse M136 Set?

Follow the steps of this guide.
View full article
No ratings
‎13.05.2022 15:40

Why will my device not wake up from sleep mode?

This FAQ gives you possible solutions on how to end the sleep mode.
View full article
100% helpful (1/1)
‎23.05.2024 11:20

How do I change the system language in Windows?

You'll first need to install its language pack (if it's available).
View full article
No ratings
‎15.10.2021 14:12

What is the purpose of the Fn key?

The Fn key is a special key found especially on notebooks or netbooks.
View full article
No ratings
‎02.02.2022 09:09

Why can't I connect my mouse and keyboard set?

The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
View full article
No ratings
‎27.09.2022 12:52

What is Winget and how and for what do I use it?

The winget command line tool can be used to search, install, update and configure applications.
View full article
No ratings
‎01.03.2022 12:50

My device no longer shows an image, what can I do?

If your product is being used as an external player please check if the connection cable is properly plugged in.
View full article
100% helpful (1/1)
‎04.08.2023 12:37

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).
View full article
100% helpful (1/1)
‎22.05.2024 10:30
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3