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FAQs

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Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.
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To find the BitLocker key, log in to your Microsoft account and manage the keys for the corresponding device. On modern notebooks, the key is automatically saved in the Microsoft account.
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The MEDION Service App lets you check whether Windows or driver updates are already available for your device.
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In the app, you can divide or merge rooms under Edit Map. To do this, set a barrier to separate the rooms and then connect the desired rooms.
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Keep Windows and the SSD firmware up to date to maintain the stability of your ERAZER PC. You can find instructions and downloads via the link provided or on the MEDION service homepage.
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The display is dimmed during the firmware update.
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Charge the discharged battery of your job site radio sufficiently before switching it on again.
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You can use standardised replacement bobbins or bobbins from sewing thread sets for the free arm sewing machine.
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Go to the HBBTV settings menu item and select HBBTV support. Activate or deactivate the setting as desired.
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The temperature settings range between 16° C and 32° C (60.8° F and 89.6° Fahrenheit).
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Information on maximum memory expansion, SATA interfaces, M.2 slots and more.
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To change the channel order, select the Channel Movement option in the TV menu and use the arrow keys to move the channels to the desired position.
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First check the power connection and settings. For optimum results, follow the recommended filling quantity, adjust the temperature and cooking time, divide the food evenly and clean the device regularly.
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The baskets have the dimensions of 15.5 cm (6.1 inch) in width, 12.5 cm (4.9 inch) in height, and 23 cm (9.0 inch) in depth.
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The baskets can be used individually by selecting basket 1 only. The second basket remains off, but can warmed up by the heat from the first.
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During cooling, the compressor continues to run.
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The air conditioning unit has a width of 31.5 cm (12.40 in), a height of 70 cm (27.56 in), and a depth of 31 cm (12.20 in), weighing 22.5 kg (49.60 lb). The exhaust hose is 180 cm (70.87 in) long with a diameter of 15 cm (5.90 in).
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The diameter of the exhaust air hose is 15 cm (5.9 inch).
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Press the reset opening on the back to be able to operate the device again.
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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