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FAQs

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Black screen under Windows 10

The mouse pointer is visible, but otherwise the screen is black.
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100% helpful (1/1)
‎04.07.2024 10:51

How can I optimise the fan settings of my ERAZER Crawler E40 & Deputy P40 notebook?

The fan settings can be optimised by a Bios update.
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100% helpful (1/1)
‎04.07.2024 06:29

What functions does robot vacuum cleaner the MEDION X40 SW have in offline mode?

This FAQ explains all the functions of your robot vacuum in offline mode.
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100% helpful (1/1)
‎27.06.2024 07:37

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.
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100% helpful (1/1)
‎26.06.2024 09:26

What do I do if I have forgotten the password for a Microsoft account?

Restore your Microsoft account with the help of this FAQ.
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‎24.06.2024 13:31

How do I fix problems with the touchpad and keyboard on my MEDION E16419 notebook?

This can be remedied by installing the Intel® Driver and Support Assistant.
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‎24.06.2024 10:55

How do I dismantle the handle of the MEDION H10 (MD 11319) hard floor cleaner?

There is a button on the back of the device body for disassembly.
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100% helpful (1/1)
‎07.06.2024 08:55

My MEDION X40 SW (MD 20040) robot vacuum cleaner reports error S4, what can I do?

This can be rectified by updating the device firmware to version V0.3.7.
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‎03.06.2024 09:12

Why does my PC crash in hybrid mode with XMP activated?

Before you change the fan control, the power supply unit must be switched off.
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100% helpful (1/1)
‎28.05.2024 14:12

FAQs on handling MEDION TV sets and VIDAA

Here we answer frequently asked questions about your VIDAA TV.
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‎27.05.2024 09:48

Why will my device not wake up from sleep mode?

This FAQ gives you possible solutions on how to end the sleep mode.
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100% helpful (1/1)
‎23.05.2024 11:20

Why is the device not connected via USB?

This FAQ gives you information if the USB connection does not work.
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‎22.05.2024 12:06

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).
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100% helpful (1/1)
‎22.05.2024 10:30

How can I save a channel on the LIFE P66750 (MD 43750) kitchen radio?

This FAQ shows you how to save the channels.
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100% helpful (1/1)
‎17.05.2024 09:09

How do I find out if my computer supports TPM 2.0?

This FAQ shows you two options for checking whether your computer supports TPM 2.0.
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‎15.05.2024 08:57

Which Windows 10 version will I get when I upgrade?

With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
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‎14.05.2024 09:37

How do I activate the administrator account?

This FAQ explains how to activate the admin account.
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‎13.05.2024 14:10

Can I simply remove a USB stick?

Whether removing a USB data carrier can lead to data loss depends on a default setting.
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100% helpful (1/1)
‎13.05.2024 12:43

Basic information on the MEDION MD 11760 double zone air fryer.

In this FAQ you will find basic information and troubleshooting for the MD 11760 air fryer.
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‎10.05.2024 13:58

Why is the radio display dark?

The display is dimmed during the firmware update.
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‎08.05.2024 11:17
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