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FAQs

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The battery is not working, what can I do?

Please make sure the battery or batteries are inserted correctly into your product.
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50% helpful (2/4)
‎20.04.2021 06:19

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why is the quality of the sound so bad? (Smart Home / Photo / Video)

This could be due to the sound settings.
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50% helpful (1/2)
‎15.04.2021 11:03

Why does my memory card not work?

This will tell you if your memory card is faulty.
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50% helpful (1/2)
‎15.04.2021 08:05

What can I do against unusual high temperatures on my notebook?

First check if your notebook is getting enough cooling air. Even dusty fans degrade the cooling performance.
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50% helpful (1/2)
‎15.04.2021 07:49

The volume is too low or no sound at all, what can I do?

If you have no sound or the volume is too low from the connected speakers or headphones?
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50% helpful (1/2)
‎15.04.2021 07:02

My device shuts itself off, what can I do?

Please check the power supply first.
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50% helpful (1/2)
‎18.03.2021 14:25

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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50% helpful (1/2)
‎20.04.2021 10:27

FAQs on Meltdown and Spectre

Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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50% helpful (1/2)
‎28.05.2019 12:46

FAQs on connecting a MEDION TV set to a soundbar

You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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50% helpful (1/2)
‎16.01.2024 14:28

My TV set freezes. What can I do?

If your TV set freezes and can no longer be operated, we will show you how to remedy the situation.
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50% helpful (1/2)
‎30.11.2021 13:10

How can I solve sound problems on Windows 10?

Windows offers Troubleshooting app for sound issues.
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34% helpful (1/3)
‎17.03.2021 05:28

BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Notebooks

BIOS updates are requested for the current MEDION devices
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34% helpful (1/3)
‎28.05.2019 12:40

BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Desktop Mainboards

BIOS updates are requested for the current MEDION devices
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34% helpful (1/3)
‎28.05.2019 12:38

Why does the MEDION Service App run in an endless loop?

Perform a reboot and restart or switch the diagnostics area to custom diagnosis.
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No ratings
‎15.08.2024 10:55

Why does the error 0xC004F200 occur when activating the pre-installed Office?

This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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No ratings
‎07.08.2024 13:34

How do I proceed with the error message: Too little storage space due to a full temp folder?

The Temp folder is probably filled with application files (.appx) that are used by the Microsoft Store.
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No ratings
‎01.08.2024 11:47

How do I change the login to Windows 10?

Under Account, you can switch between the Microsoft account or Local account as required.
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No ratings
‎31.07.2024 10:24

Why does the switch-on button on the LIFE H10 hard floor cleaner activate it when it is stationary?

The appliance is always switched on using the power button.
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No ratings
‎29.07.2024 08:49

Why does the sleep mode not significantly reduce the noise of the LIFE P901 air conditioner?

During cooling, the compressor continues to run.
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No ratings
‎18.07.2024 14:09
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