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FAQs

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The mouse pointer is visible, but otherwise the screen is black.
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The robot vacuum cleaner can only be used offline by pressing the start / pause button for vacuuming and mopping, as well as returning to the charging station. Many advanced functions and scheduled cleaning are not available without the app.
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Installations often fail due to insufficient storage space or incompatibility. With smart TVs, apps only work on Android devices or specific portals.
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There is a button on the back of the device body for disassembly.
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Before you change the fan control, the power supply unit must be switched off.
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Search for the desired channel and then press the AMS / MEM button. Use the fast forward or rewind buttons to select a memory location and save the process by pressing the play button.
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Here you will find answers to the most common questions about Wi-Fi connections.
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Check the type of microwave you have and set it correctly with the help of this FAQ.
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Check the door lock of the washing machine.
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Perform an Ecotank printer power cleaning.
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The grill does not switch off due to a fault, the indicator light goes out when the temperature is reached. If there are problems with heating up, check the socket, extension cable and temperature control connection.
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Here you will find information and packaging instructions for MEDION products in case of service.
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Here you can find useful information about the Iconic Arcade.
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You can find useful tips on cleaning your robot vacuum cleaner here.
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Clean the sensor surfaces with a dry cloth.
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The error message “Please check clean water tank” can be caused by dirty detectors in the water tank. Cleaning with a salt solution or pH-neutral cleaning agent can help. Also check and clean the dirty water intake opening and the fresh water nozzle.
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Here you can read how to set up a No Go Zone.
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This FAQ explains how to save a map.
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Deactivate the scrubbing mode of your robot vacuum cleaner.
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In this FAQ you will find useful information about your robot vacuum cleaner.
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