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FAQs

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This can be rectified by updating the device firmware to version V0.3.7.
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Before you change the fan control, the power supply unit must be switched off.
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This FAQ gives you possible solutions on how to end the sleep mode.
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This FAQ gives you information if the USB connection does not work.
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This could be due to a too low refresh rate (Hertz).
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This FAQ shows you how to save the channels.
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This FAQ shows you two options for checking whether your computer supports TPM 2.0.
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With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
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This FAQ explains how to activate the admin account.
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Whether removing a USB data carrier can lead to data loss depends on a default setting.
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The display is dimmed during the firmware update.
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Note the points in this FAQ if no HDMI signal is available.
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In the following table you will find an overview of the HDMI versions.
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This FAQ will help you with problems with your Wi-Fi network.
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Here you will find answers to the most common questions about Wi-Fi connections.
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Set the appropriate screen refresh rate (refresh rate).
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This FAQ explains the exact procedure for solving the webstick problem.
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Microsoft offers a free app for this purpose in the App Store.
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This FAQ will help you with Bluetooth pairing difficulties.
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This FAQ will help you if the sound and picture are asynchronous.
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