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FAQs

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Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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For some error symptoms there are currently no universal answers.
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Set the appropriate screen refresh rate (refresh rate).
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Steps on how to get into the Windows Device Manager of Windows.
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This could be due to a too low refresh rate (Hertz).
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To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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Disconnect the webstick, uninstall the ALDI TALK connection wizard, restart the computer, run the fix and reinstall the webstick. Everything should then work again.
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Check the power supply and install all the latest software updates. If necessary, uninstall problematic USB device drivers and restart.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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A UEFI-bootable USB stick is used for flexible Windows installation. This USB stick can be easily created with tools such as Media Creation Tool or Rufus by downloading the Windows ISO file from Microsoft.
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Remove WinHTTPAutoProxySvc from the registry and restart the PC or use the Windows recovery option ‘Reset this PC’ with the selection ‘Keep my files’.
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Drivers without a setup file are installed via the device manager.
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The mouse pointer is visible, but otherwise the screen is black.
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Here you will find answers to the most common questions about Wi-Fi connections.
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Uninstalling all entries of the Microsoft virtual DVD-ROM drive device from the Device Manager removes the error.
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This FAQ tells you how to proceed.
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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Create an installation medium with the Microsoft Media Creation Tool.
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Activate the Windows clipboard from version 1909 with Windows key + V. Copy with CTRL + C and call up the list of entries with Windows key + V as well.
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Activate RAID mode in the BIOS and create the desired array. Then install Windows with the required drivers. Back up your data beforehand, as it may be lost.
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