This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
39816members
139159posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
View full article
100% helpful (3/3)
‎07.06.2023 14:03

How do I update device drivers?

Windows 10 and Windows 11 comes with several options to update a device driver.
View full article
75% helpful (3/4)
‎16.01.2024 14:34

How do I open Device Manager in Windows 11, 10, 8, 7, Vista, or XP?

Steps on how to get into the Windows Device Manager of Windows.
View full article
100% helpful (2/2)
‎04.01.2022 09:55

Why does the operating system work too slowly or crash?

If you have problems with the operating system, proceed as described in this FAQ.
View full article
No ratings
‎15.04.2024 14:11

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
View full article
No ratings
‎18.12.2023 12:40

How can I display the original installation date of my Windows operating system?

Proceed as described in this FAQ.
View full article
No ratings
‎13.11.2023 12:41

How do I start Safe Mode under Windows 10?

This FAQ explains how to start Safe Mode in Windows 10.
View full article
No ratings
‎19.01.2024 08:28

How do I call up the BIOS from Windows?

You can find the necessary steps in this FAQ.
View full article
No ratings
‎20.09.2023 13:27

Windows 10 no longer mounts (opens) ISO files, what can I do?

Uninstalling all entries of the Microsoft virtual DVD-ROM drive device from the Device Manager removes the error.
View full article
100% helpful (1/1)
‎16.01.2024 14:38

How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
View full article
100% helpful (1/1)
‎09.10.2023 12:42

How is the key used to activate Windows displayed?

ShowKeyPlus displays the installed keys.
View full article
No ratings
‎05.07.2023 14:09

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
View full article
No ratings
‎01.02.2023 09:44

How do I fix boot errors on Windows 10 and 11?

Here we will introduce you to ways in which you can bring your device back into working order.
View full article
67% helpful (2/3)
‎19.12.2022 11:49

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
View full article
100% helpful (2/2)
‎07.09.2022 08:58

How do I keep a specific window always in the foreground in Windows?

This is made possible by the Windows PowerToys.
View full article
No ratings
‎30.06.2022 07:38

How do I create Windows installation media?

Create an installation medium with the Microsoft Media Creation Tool.
View full article
100% helpful (1/1)
‎29.03.2022 09:32

How do I activate and use the Windows extended clipboard?

Before use, the clipboard must first be activated. This FAQ shows the necessary steps.
View full article
100% helpful (1/1)
‎21.03.2022 13:31

Where can I find information about the installed hardware in Windows?

In this FAQ we will introduce you to a utility that provides this information.
View full article
No ratings
‎18.03.2022 10:24

How do I turn Fast Startup off or on in Windows?

You can find the setting in the Control Panel under Power Options.
View full article
No ratings
‎18.03.2022 10:22

Why can't Windows 10 or Windows 11 be activated?

On the Windows 10 or Windows 11 Activation Error Help page, Microsoft provides assistance with the various error codes.
View full article
No ratings
‎17.03.2022 15:09
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3