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FAQs

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How do I exit S mode under Windows 10?

Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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100% helpful (2/2)
‎28.10.2024 08:38

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

The monitor image flickers, which setting do I have to change?

Set the appropriate screen refresh rate (refresh rate).
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100% helpful (1/1)
‎26.04.2024 15:10

How do I update device drivers?

Update drivers via Windows Update or Device Manager and check the success via the driver date in the Device Manager.
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75% helpful (3/4)
‎23.04.2025 10:28

How do I open Device Manager in Windows 11, 10, 8, 7, Vista, or XP?

Steps on how to get into the Windows Device Manager of Windows.
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100% helpful (2/2)
‎04.01.2022 09:55

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).
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100% helpful (1/1)
‎22.05.2024 10:30

Why is the image of my device too dark or too bright?

To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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100% helpful (1/1)
‎27.09.2024 09:39

Why is my webstick not working anymore after the last Windows Update?

Disconnect the webstick, uninstall the ALDI TALK connection wizard, restart the computer, run the fix and reinstall the webstick. Everything should then work again.
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100% helpful (1/1)
‎16.10.2024 14:00

Why will my device not wake up from sleep mode?

Check the power supply and install all the latest software updates. If necessary, uninstall problematic USB device drivers and restart.
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100% helpful (1/1)
‎27.03.2025 09:25

Where can I get spare parts for my MEDION / ERAZER device?

These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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100% helpful (3/3)
‎11.06.2025 14:25

FAQs on the UEFI bootable USB stick

A UEFI-bootable USB stick is used for flexible Windows installation. This USB stick can be easily created with tools such as Media Creation Tool or Rufus by downloading the Windows ISO file from Microsoft.
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100% helpful (5/5)
‎10.06.2025 14:05

After the update to 24H2 there are network and system problems, what can I do?

Remove WinHTTPAutoProxySvc from the registry and restart the PC or use the Windows recovery option ‘Reset this PC’ with the selection ‘Keep my files’.
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100% helpful (5/5)
‎03.04.2025 08:26

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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No ratings
‎01.10.2024 12:58

How is a driver installed without a setup file?

Drivers without a setup file are installed via the device manager.
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100% helpful (1/1)
‎07.08.2024 13:39

Why does the error 0xC004F200 occur when activating the pre-installed Office?

This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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No ratings
‎07.08.2024 13:34

How do I proceed with the error message: Too little storage space due to a full temp folder?

The Temp folder is probably filled with application files (.appx) that are used by the Microsoft Store.
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No ratings
‎01.08.2024 11:47

How do I change the login to Windows 10?

Under Account, you can switch between the Microsoft account or Local account as required.
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No ratings
‎31.07.2024 10:24

How do I restart Windows 10 completely?

Hold down the ‘Shift key’ when clicking on ‘Restart’ in the Start menu or use the command ‘shutdown -g -t 0’ in the Run dialog.
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No ratings
‎06.11.2024 09:37

Why does my web radio switch off when I lock my screen?

If your web radio goes off when you lock the screen, this is due to standby mode. Set Never in the power options to prevent this.
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No ratings
‎18.10.2024 13:18

What is the maximum amount of memory supported by my Windows operating system?

The maximum possible memory expansion depends on the Windows version.
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No ratings
‎08.07.2024 13:55
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