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FAQs

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Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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100% nuttig (1/1)
‎16.04.2021 08:07

Why does the volume of my device change automatically?

If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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100% nuttig (1/1)
‎20.04.2021 06:02

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% nuttig (3/3)
‎07.06.2023 14:03

What is the maximum number of pixel errors allowed on my display?

Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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100% nuttig (2/2)
‎15.04.2021 09:25

How can I fix a malfunctioning Android app?

The problem can often be solved with one of the listed procedures.
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100% nuttig (1/1)
‎18.12.2023 12:42

Why does my camera not work correctly (smartphones / tablets)?

If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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100% nuttig (2/2)
‎06.09.2022 10:15

Why is the image of my device too dark or too bright?

To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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100% nuttig (1/1)
‎27.09.2024 09:39

My device will not turn on, what can I do?

Does the power outlet, you have connected your products power lead to, work?
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100% nuttig (1/1)
‎15.04.2021 07:02

Why are there bright or dark spots on my display?

If the spots always remain in the same place even when the picture changes it will be pixel errors.
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100% nuttig (1/1)
‎17.03.2021 05:31

Why does the fuse trips when the device is switched on?

First, attach your device to a different power outlet and see if this results in the fuse tripping.
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100% nuttig (1/1)
‎17.03.2021 05:49

How can I extend the battery life?

Battery powered devices offer some adjustment options to increase the runtime.
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100% nuttig (1/1)
‎17.03.2021 07:20

Why does NFC not work?

If NFC does not work as expected, the following solutions can help.
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100% nuttig (1/1)
‎06.09.2023 12:31

What can I do if my memory card is no longer recognized?

If your memory card is no longer recognized, it needs to be repaired or replaced.
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100% nuttig (1/1)
‎09.03.2021 07:31

Why is my battery not recognized by the device?

If a new battery is not detected, conditioning could help.
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100% nuttig (2/2)
‎09.03.2021 07:46

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.
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100% nuttig (2/2)
‎13.04.2021 07:50

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.
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100% nuttig (1/1)
‎25.03.2021 06:47

Your Android 5.1 smartphone gets very warm or has a high CPU usage?

Please disconnect all data connections first and if necessary perform a factory reset.
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100% nuttig (1/1)
‎03.03.2021 06:23

Android 5.1: How do I perform a factory reset?

The Android device will be reset to factory settings via the Android settings.
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100% nuttig (1/1)
‎03.03.2021 06:21

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.
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100% nuttig (1/1)
‎26.06.2024 09:26

FAQs on Wi-Fi connections

Here you will find answers to the most common questions about Wi-Fi connections.
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100% nuttig (1/1)
‎30.04.2024 10:33
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