This website uses Cookies. Click Accept to agree to our website's cookie use as described in our
Privacy Policy
. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
(en-gb) ▼
Klick hier, um diese Seite auf Deutsch zu lesen
Click here to read this page in English
Cliquez ici pour lire cette page en français
Klik hier om deze pagina in het Nederlands te lezen
41419
members
798
online
145203
posts
Browse
Sign In
Help
Community
:
Community Knowledge Base
:
English Knowledge Base
:
Discussion Forum Knowledge Base
:
FAQs
Options
My Contributions
Subscribe
Bookmark
Subscribe to RSS Feed
All community
This category
Knowledge base
Users
Products
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
FAQs
Showing topics with label
Smartphone
.
Show all topics
Top Labels (relevance)
Labels (Alphabetical)
Household
150
ERAZER Gaming
126
Desktop PC
107
Notebook
105
All-In-One
84
Netbook
84
Windows
61
Video
60
Smart Home
44
Tablet
43
Audio
43
Smartphone
42
Operating Systems
41
Photo
22
Android
22
Applications
22
Mobile Phone
20
Health
18
Sport
16
Network
14
iOS
12
Windows 10
12
Cleaning
10
Kitchen
9
Storage
9
Navigation Hardware
9
Heaters
8
DECT
7
Printer - Scanner
6
Refrigerators
6
Display
4
E-mobility
4
Robotics
4
Navigation Software
3
Cortana
2
Recovery
2
Personal care
1
Previous
1
of 5
Next
Sort by:
Comments
Date
Views
Kudos
Comments
Helpfulness
«
Previous
1
2
3
Next
»
The battery is not working, what can I do?
Please make sure the battery or batteries are inserted correctly into your product.
View full article
My device will not turn on, what can I do?
Please test another socket in another circuit.
View full article
Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
View full article
Why does the volume of my device change automatically?
If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
View full article
Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
View full article
What is the maximum number of pixel errors allowed on my display?
Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
View full article
Why does my memory card not work?
This will tell you if your memory card is faulty.
View full article
How can I fix a malfunctioning Android app?
The problem can often be solved with one of the listed procedures.
View full article
Why does my camera not work correctly (smartphones / tablets)?
If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
View full article
Why is the image of my device too dark or too bright?
Follow the points in this FAQ if your device is too dark or too bright.
View full article
The volume is too low or no sound at all, what can I do?
If you have no sound or the volume is too low from the connected speakers or headphones?
View full article
My device will not turn on, what can I do?
Does the power outlet, you have connected your products power lead to, work?
View full article
Why are there bright or dark spots on my display?
If the spots always remain in the same place even when the picture changes it will be pixel errors.
View full article
Why does the fuse trips when the device is switched on?
First, attach your device to a different power outlet and see if this results in the fuse tripping.
View full article
How can I extend the battery life?
Battery powered devices offer some adjustment options to increase the runtime.
View full article
Why does NFC not work?
If NFC does not work as expected, the following solutions can help.
View full article
What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
View full article
Why is my battery not recognized by the device?
If a new battery is not detected, conditioning could help.
View full article
My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
View full article
What do I do if there are pixel errors on the display?
Check with the pixel error class if it is a warranty case.
View full article
«
Previous
1
2
3
Next
»
Featured article
What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
View full article
Featured article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
View full article
Featured article
How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
View full article
Top Contributors
1
Tobo
Moderator
2
Er
Retired
3
Rex
Community Manager
4
Toro
Contributor
5
Pandaman
Tutor
6
Shizukana-Kuni
Trainee
7
Luke
Community Manager
8
EastClintwood
Moderator
9
Jens64
Explorer
10
Burki48
Moderator
11
Jean-Claude
Community Manager
12
Murphy
Retired
13
Major_ToM
Professor
14
Mischa
Traveler
15
Ampersand
Senior Member
16
Fenir
Traveler
«
Previous
Next
»