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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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How can I improve the scrolling of the touch panel?
Acceleration of the scrolling on the touch pad.
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BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Notebooks
BIOS updates are requested for the current MEDION devices
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How do I update device drivers?
Windows 10 and Windows 11 comes with several options to update a device driver.
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How do I fix sudden unwanted effects on my ERAZER Beast X25?
The remedy is to run a provided tool.
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My notebook keyboard writes some characters twice, what can I do?
In this FAQ we show you a troubleshooting guide.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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The battery is not working, what can I do?
Please make sure the battery or batteries are inserted correctly into your product.
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What is the maximum number of pixel errors allowed on my display?
Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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My PC or notebook is unusually loud, what can I do?
Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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Why is my battery not recognized by the device?
If a new battery is not detected, conditioning could help.
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What do I do if there are pixel errors on the display?
Check with the pixel error class if it is a warranty case.
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FAQs on Meltdown and Spectre
Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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FAQs about the MEDION MD 88437 5in1 Docking Station - Alternate / Display Mode
Answers to frequently asked questions about the 5in1 Type-C docking station.
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How do I enable the undervolting option on my Beast X20 notebook?
With the installation of the Core Voltage Offset Tool an undervolting function is introduced.
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How do I set up an NVMe SSD RAID on my ERAZER Beast X25?
In this FAQ we explain the necessary steps.
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How do I get back missing settings options in Control Center?
This FAQ describes the necessary procedure.
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FAQs about ERAZER Defender P15 Notebooks
Detailed technical specs of the notebooks.
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Why can't I launch Power Recovery from Cyberlink?
Tips and tricks on how to reset your system.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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