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FAQs

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Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎28.09.2022 09:50

How can I improve the scrolling of the touch panel?

Acceleration of the scrolling on the touch pad.
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100% helpful (2/2)
‎08.03.2021 08:34

BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Notebooks

BIOS updates are requested for the current MEDION devices
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34% helpful (1/3)
‎28.05.2019 12:40

How do I update device drivers?

Windows 10 and Windows 11 comes with several options to update a device driver.
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67% helpful (2/3)
‎08.04.2022 07:49

How do I fix sudden unwanted effects on my ERAZER Beast X25?

The remedy is to run a provided tool.
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100% helpful (2/2)
‎01.03.2022 13:09

My notebook keyboard writes some characters twice, what can I do?

In this FAQ we show you a troubleshooting guide.
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50% helpful (1/2)
‎01.06.2021 10:45

How do I switch out of Windows 10 in S mode?

Microsoft offers a free app for this purpose in the App Store.
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100% helpful (2/2)
‎27.04.2021 06:32

The battery is not working, what can I do?

Please make sure the battery or batteries are inserted correctly into your product.
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50% helpful (2/4)
‎20.04.2021 06:19

What is the maximum number of pixel errors allowed on my display?

Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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100% helpful (2/2)
‎15.04.2021 09:25

My PC or notebook is unusually loud, what can I do?

Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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100% helpful (1/1)
‎15.04.2021 07:57

Why is my battery not recognized by the device?

If a new battery is not detected, conditioning could help.
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100% helpful (2/2)
‎09.03.2021 07:46

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.
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100% helpful (2/2)
‎13.04.2021 07:50

FAQs on Meltdown and Spectre

Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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50% helpful (1/2)
‎28.05.2019 12:46

FAQs about the MEDION MD 88437 5in1 Docking Station - Alternate / Display Mode

Answers to frequently asked questions about the 5in1 Type-C docking station.
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100% helpful (1/1)
‎03.02.2023 13:15

How do I enable the undervolting option on my Beast X20 notebook?

With the installation of the Core Voltage Offset Tool an undervolting function is introduced.
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100% helpful (1/1)
‎31.05.2022 07:27

How do I set up an NVMe SSD RAID on my ERAZER Beast X25?

In this FAQ we explain the necessary steps.
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100% helpful (1/1)
‎21.03.2022 09:10

How do I get back missing settings options in Control Center?

This FAQ describes the necessary procedure.
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100% helpful (1/1)
‎17.02.2022 08:18

FAQs about ERAZER Defender P15 Notebooks

Detailed technical specs of the notebooks.
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100% helpful (1/1)
‎21.10.2021 08:30

Why can't I launch Power Recovery from Cyberlink?

Tips and tricks on how to reset your system.
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100% helpful (1/1)
‎29.10.2021 08:46

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04
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