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Why does the ventilation of my E15301 / E15302 notebook constantly turn on and off?
We offer a BIOS update that optimises the fan speed of your notebook.
View full article
My notebook keyboard writes some characters twice, what can I do?
In this FAQ we show you a troubleshooting guide.
View full article
Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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How can I improve the scrolling of the touch panel?
Download the new firmware upgrade from our service page.
View full article
BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Notebooks
BIOS updates are requested for the current MEDION devices
View full article
How do I fix sudden unwanted effects on my ERAZER Beast X25?
The remedy is to run a provided tool.
View full article
How do I update device drivers?
Windows 10 and Windows 11 comes with several options to update a device driver.
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How can I optimise the fan settings of my ERAZER Crawler E40 & Deputy P40 notebook?
The fan settings can be optimised by a Bios update.
View full article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
View full article
The battery is not working, what can I do?
Please make sure the battery or batteries are inserted correctly into your product.
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What is the maximum number of pixel errors allowed on my display?
Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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My PC or notebook is unusually loud, what can I do?
Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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Why is my battery not recognized by the device?
If a new battery is not detected, conditioning could help.
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What do I do if there are pixel errors on the display?
Check with the pixel error class if it is a warranty case.
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FAQs on Meltdown and Spectre
Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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FAQs on packaging instructions for MEDION products in the event of servicing
Here you will find information and packaging instructions for MEDION products in case of service.
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How can I display the original installation date of my Windows operating system?
Proceed as described in this FAQ.
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How do I install Windows 11 without an existing Wi-Fi driver?
This FAQ tells you how to proceed.
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FAQs about the MEDION MD 88437 5in1 Docking Station - Alternate / Display Mode
Answers to frequently asked questions about the 5in1 Type-C docking station.
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The sound is missing or too quiet, what can I do (PC and notebook)?
Windows offers its own troubleshooting service that can help you immediately.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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