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Why does the MEDION Service App run in an endless loop?
Perform a reboot and restart or switch the diagnostics area to custom diagnosis.
View full article
Why can't apps be installed on the device?
This FAQ will help you if you are unable to install an app.
View full article
FAQs on handling MEDION TV sets and VIDAA
Here we answer frequently asked questions about your VIDAA TV.
View full article
Why is my webstick not working anymore after the last Windows Update?
This FAQ explains the exact procedure for solving the webstick problem.
View full article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
View full article
How do I change the keyboard lighting on the ERAZER Deputy P10?
Launch the Control Center of the ERAZER Deputy P10 notebook.
View full article
How can I optimise the performance of my ERAZER Engineer X30 MD 34410?
Optimise performance with the appropriate settings in the BIOS.
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How can I fix a malfunctioning Android app?
The problem can often be solved with one of the listed procedures.
View full article
Where can I find the online troubleshooting?
You can find the error diagnosis on the MEDION Service page.
View full article
Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
View full article
FAQs about the MEDION Service App
Our service app for Windows and Android devices tests your product for all possible sources of error.
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How do I keep a specific window always in the foreground in Windows?
This is made possible by the Windows PowerToys.
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What can I do if my MEDION TV keeps restarting?
Install the latest software for your TV.
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How do I enable the undervolting option on my Beast X20 notebook?
With the installation of the Core Voltage Offset Tool an undervolting function is introduced.
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What is Winget and how and for what do I use it?
The winget command line tool can be used to search, install, update and configure applications.
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How do I get back missing settings options in Control Center?
This FAQ describes the necessary procedure.
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How do I unpack a file download from the MEDION service page?
The procedure for unpacking depends on the file format used.
View full article
Why doesn't my computer play Ultra HD Blu-Ray discs anymore?
Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
View full article
What do I do if Windows no longer de-installs or reinstalls programs?
Microsoft provides a tool for such errors.
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How do I quickly find out the installed BIOS version (UEFI)?
The MSInfo32.exe program available under all current Windows versions can be used for this purpose.
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Featured article
What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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Featured article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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Featured article
How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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