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Enter *#7780# for a soft reset and *#7370# for a hard reset. If your device does not work, press and hold On / Off + * + 3. A hard reset deletes all data.
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If the MEDION Life+ app reports that the user does not exist, use the Forgot Password function on the MEDION website to receive a new password by e-mail.
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Go to the device settings, select Connections and activate Mobile Hotspot and Tethering. Optionally, you can set a name and password for the network, after which you can connect other devices via Wi-Fi.
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To connect an Android device to a PC, activate the Media Transfer Protocol (MTP) via the drop-down menu after connecting the USB cable. If it does not work, try reconnecting the cable or restarting the device.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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This FAQ will help you if you are unable to install an app.
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Here you will find information and packaging instructions for MEDION products in case of service.
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You can find all the information you need in this FAQ.
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Answers to common questions about set-up and use.
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The problem can often be solved with one of the listed procedures.
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You can find the error diagnosis on the MEDION Service page.
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Answers to frequently asked questions about your Android TV.
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Log in with the same access data.
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If NFC does not work as expected, the following solutions can help.
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For some error symptoms there are currently no universal answers.
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Currently only one user can be added to the Fitness Pro App.
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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In this FAQ we explain how the person you are talking to can hear you again.
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In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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