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FAQs

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Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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No ratings
‎05.12.2023 07:23

How can I fix a malfunctioning Android app?

The problem can often be solved with one of the listed procedures.
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100% helpful (1/1)
‎30.11.2023 09:52

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
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100% helpful (1/1)
‎30.10.2023 09:05

Can I use the app of my robot vacuum cleaner on several mobile devices?

Log in with the same access data.
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‎09.10.2023 12:36

How do I connect my MD 61613 fitness bracelet to my smartphone?

You can find all the information you need in this FAQ.
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‎20.09.2023 08:42

FAQs about the WLAN socket MD 18663

Answers to common questions about set-up and use.
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100% helpful (1/1)
‎12.09.2023 09:59

Why does NFC not work?

If NFC does not work as expected, the following solutions can help.
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100% helpful (1/1)
‎06.09.2023 12:31

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

Is it possible to add multiple users of the MD 61687 scale to the Fitness Pro App?

Currently only one user can be added to the Fitness Pro App.
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100% helpful (1/1)
‎23.02.2023 07:23

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
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100% helpful (2/2)
‎07.09.2022 08:58

The person I am talking to cannot hear me. What can I do?

In this FAQ we explain how the person you are talking to can hear you again.
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‎02.06.2022 09:50

Why does my device has a shorter battery life than specified?

In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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‎02.06.2022 09:42

How to open the user interface of my hotspot MD 62095?

The interface is only accessible via WIFI.
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‎01.03.2022 12:58

Why does the Status-LED of my hotspot MD 62095 light up red?

If there is no connection to your provider the LED lights up red.
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‎02.02.2022 09:26

How to reset a Nokia smartphone?

Depending on the issue with your Nokia smartphone, there are up to three ways to reset it.
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100% helpful (2/2)
‎02.02.2022 09:17

Why is the image of my device too dark or too bright?

The setting options differ depending on the product.
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100% helpful (1/1)
‎25.03.2021 12:34

FAQs on the favorites portal for MEDION Internet Radios

Answers to frequently asked questions about the favorites portal
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100% helpful (2/2)
‎03.03.2021 08:15

Your Android 5.1 smartphone gets very warm or has a high CPU usage?

Please disconnect all data connections first and if necessary perform a factory reset.
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100% helpful (1/1)
‎03.03.2021 06:23

Android 5.1: How do I perform a factory reset?

The Android device will be reset to factory settings via the Android settings.
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100% helpful (1/1)
‎03.03.2021 06:21

FAQs on the MEDION Life Remote App

Answers to the most common questions about the MEDION Life Remote App
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67% helpful (2/3)
‎03.03.2021 06:18
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