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FAQs

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Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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Check if the microphone is connected to the correct input.
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For some error symptoms there are currently no universal answers.
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Set the appropriate screen refresh rate (refresh rate).
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Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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Sometimes it is enough to reinstall or update the driver so that everything works again.
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Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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This could be due to a too low refresh rate (Hertz).
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To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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If your product is being used as an external player please check if the connection cable is properly plugged in.
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Does the power outlet, you have connected your products power lead to, work?
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If the spots always remain in the same place even when the picture changes it will be pixel errors.
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First, attach your device to a different power outlet and see if this results in the fuse tripping.
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This FAQ gives you possible solutions on how to end the sleep mode.
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If your memory card is no longer recognized, it needs to be repaired or replaced.
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Check the primary side power supply and, if present, the on / off switch of the power supply.
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Check with the pixel error class if it is a warranty case.
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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Hard drives contain mechanical components, such as fast rotating metal plates and moving writing and reading heads which can cause noises such as buzzing, creaking, clicking and clunking during normal operation.
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