This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
41792members
146528posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

FAQs on Meltdown and Spectre

Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
View full article
50% helpful (1/2)
‎28.05.2019 12:46

How can I solve sound problems on Windows 10?

Windows offers Troubleshooting app for sound issues.
View full article
34% helpful (1/3)
‎17.03.2021 05:28

BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Desktop Mainboards

BIOS updates are requested for the current MEDION devices
View full article
34% helpful (1/3)
‎28.05.2019 12:38

My TV / monitor shows bright, cloudy patches, what can I do?

Clouding or the torch effect occurs on televisions with side LED backlighting when the light-conducting plastic panel becomes uneven due to overheating. Avoid heat sources such as heaters or direct sunlight and ensure sufficient air circulation.
View full article
No ratings
‎15.10.2024 11:02

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
View full article
No ratings
‎01.10.2024 12:58

Why does the error 0xC004F200 occur when activating the pre-installed Office?

This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
View full article
No ratings
‎07.08.2024 13:34

Why does my web radio switch off when I lock my screen?

If your web radio goes off when you lock the screen, this is due to standby mode. Set Never in the power options to prevent this.
View full article
No ratings
‎18.10.2024 13:18

What is the maximum amount of memory supported by my Windows operating system?

The maximum possible memory expansion depends on the Windows version.
View full article
No ratings
‎08.07.2024 13:55

How can I find out if my device supports Windows Hello?

This FAQ shows you how to find out whether the device supports Windows Hello.
View full article
No ratings
‎08.07.2024 10:21

How can I switch between tablet and desktop mode?

You can switch between tablet mode / desktop mode in the Info Centre.
View full article
No ratings
‎08.07.2024 10:10

How do I quickly find out whether my Windows is running in UEFI or BIOS mode?

The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.
View full article
No ratings
‎08.07.2024 10:09

What do I do if I have forgotten the password for a Microsoft account?

Restore your Microsoft account with the help of this FAQ.
View full article
No ratings
‎24.06.2024 13:31

Why is the device not connected via USB?

This FAQ gives you information if the USB connection does not work.
View full article
No ratings
‎22.05.2024 12:06

How do I find out if my computer supports TPM 2.0?

Check the Device Manager (Windows key + X) under ‘Security devices’ for the TPM version. If no TPM is displayed, it may need to be activated in the BIOS.
View full article
No ratings
‎29.10.2024 14:18

Why does the device not have an HDMI signal?

Note the points in this FAQ if no HDMI signal is available.
View full article
No ratings
‎07.05.2024 08:57

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
View full article
No ratings
‎06.05.2024 16:14

Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.
View full article
No ratings
‎06.05.2024 07:08

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.
View full article
No ratings
‎23.04.2024 09:40

Why does the pairing via Bluetooth not work?

This FAQ will help you with Bluetooth pairing difficulties.
View full article
No ratings
‎23.04.2024 09:41

FAQs on how to fix Bluetooth problems under Windows 10

Here you will find solutions for solving Bluetooth problems.
View full article
No ratings
‎22.04.2024 10:21
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3