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FAQs

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Keep Windows and the SSD firmware up to date to maintain the stability of your ERAZER PC. You can find instructions and downloads via the link provided or on the MEDION service homepage.
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Check the power supply and install all the latest software updates. If necessary, uninstall problematic USB device drivers and restart.
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Insert the USB dongle to install the driver, remove it, start the search with Fn + dongle and then insert it again. For the mouse, charge it via USB cable and switch it on.
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The diagram shows the front view numbering to identify HDD1 and HDD2.
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To upgrade your RAM, know the memory generation, voltage, number of pins and clock rate. Switch off the computer and disconnect it from the power supply before installing the RAM.
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Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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Here you will find detailed instructions for setting up a RAID array on the specified mainboards, including access to the BIOS to activate the necessary configurations.
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The serial number is written on a sticker on the back of the Smart TV, sometimes S / N is not noted in front of the number.
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Check the HDMI cable and the input source on the TV. For high-resolution signals, use an HDMI cable from standard 2.0.
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Check the connection and try different USB sticks. A sufficient power supply to the USB port is also required.
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The baskets have the dimensions of 15.5 cm (6.1 inch) in width, 12.5 cm (4.9 inch) in height, and 23 cm (9.0 inch) in depth.
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The ERAZER ControlCenter software can be used to activate or deactivate the USB ports in sleep mode or when switched off, even without a connected power supply unit.
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A subsequent update will fix the problem.
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Switch to PERSONAL mode to customize your TV picture settings.
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Optimise your Desktop PC with a BIOS update for your mainboard, but please note that this is done at your own risk and MEDION accepts no liability.
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Bluetooth pairing problems can be caused by device settings or app authorisations. Check all devices and apps involved to resolve connection problems.
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The NUM Lock function is probably active. Switch it off by pressing the SHIFT + FN + NUM Lock, FN + Ins or FN + NUM buttons simultaneously.
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Switch off the refrigerator, unplug the mains plug, remove the lamp cover and replace the bulb with a suitable one.
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Switch off the wine temperature control cabinet, disconnect the cables, press and hold the power button for 15 seconds and restart it after reconnecting.
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Here you will find detailed technical information about the mainboard.
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