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FAQs

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There is a printing error in the operating instructions.
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In this FAQ we explain the reasons and possible solutions for ice formation in your refrigerator or freezer.
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The sensors are set up via the Smart Home app.
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You are not using the latest BIOS.
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First disconnect the dishwasher from the mains.
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There are two different variants.
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Make sure that the crockery has enough space and that the spray arms can work unhindered to ensure thorough cleaning. To achieve optimum results, the machine must be set and maintained correctly.
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To ensure that the crockery dries properly, follow the points in this FAQ.
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If there is a whistling noise, then the tap of the water inlet is probably not turned on properly, or food residues have slipped through the sieve and are hanging in the drain hose.
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Unpleasant odours can be caused by a lack of cleaning or long standing times with leftover food. Regular cleaning of the interior and the use of the hottest programme with special cleaning agents can help.
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Without a front panel, the door of an undercounter dishwasher will not close properly and may spring out of its anchoring. It should therefore be closed carefully in this case.
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Check the possible causes in this FAQ.
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Water can leak out of the sides of household appliances if the door seal is damaged or dirty. Heating the warped rubber with a hair dryer and cleaning the seals can solve the problem.
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Rust stains are caused by salt or rusty basket areas. A short programme without dishes after refilling with salt and sealing rusty basket areas will help to prevent this.
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Error code E52 indicates that the water cannot drain properly.
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The aluminium cutlery or other aluminium parts must not come into contact with the dishes.
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This can happen if there are too few dishes in the appliance during the wash cycle.
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This can happen if the wrong detergent is used or rinse aid is spilled.
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The error codes E3 and E7 indicate a defect in the heater or sensor.
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If the device does not pump out water, this may be due to a blocked strainer.
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