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FAQs

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How do I activate the administrator account?

This FAQ explains how to activate the admin account.
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‎13.05.2024 14:10

Basic information on the MEDION MD 11760 double zone air fryer.

First check the power connection and settings. For optimum results, follow the recommended filling quantity, adjust the temperature and cooking time, divide the food evenly and clean the device regularly.
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‎01.10.2024 15:26

Why is the radio display dark?

The display is dimmed during the firmware update.
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‎08.05.2024 11:17

Why does the device not have an HDMI signal?

Note the points in this FAQ if no HDMI signal is available.
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‎07.05.2024 08:57

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
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‎06.05.2024 16:14

Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.
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‎06.05.2024 07:08

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.
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‎23.04.2024 09:40

Why does the pairing via Bluetooth not work?

This FAQ will help you with Bluetooth pairing difficulties.
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‎23.04.2024 09:41

FAQs on how to fix Bluetooth problems under Windows 10

Here you will find solutions for solving Bluetooth problems.
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‎22.04.2024 10:21

Why does the app crash / cannot connect to the external device?

In case of app problems, follow the points in this FAQ.
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‎22.04.2024 10:26

How do I connect the wireless keyboard and mouse to the E27419 / E27403 All-In-One PC?

Learn how to connect your wireless keyboard and mouse with this FAQ.
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‎17.04.2024 08:49

Why does the operating system not start?

If your operating system does not start, proceed as described in the FAQ.
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‎22.04.2024 10:29

Why does the stirring tool on the ice cream maker not turn?

The cause is usually that the ice cream consistency is too firm.
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‎16.04.2024 10:26

Why does the operating system work too slowly or crash?

If you have problems with the operating system, proceed as described in this FAQ.
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‎15.04.2024 14:11

Why doesn't the display switch on or off automatically?

The display sensor must be recalibrated.
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‎15.04.2024 10:49

Why is the hard drive or CD / DVD / BluRay drive not working properly?

Install the appropriate drivers again.
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‎09.04.2024 13:21

Why does the device get unusually warm?

This FAQ offers solutions for unusual heating of the device.
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‎08.04.2024 09:46

My notebook is getting unusually warm, what can I do?

First check whether your notebook is getting enough cooling air and then proceed as described in the FAQ.
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‎05.04.2024 07:46

Why does the ice cream maker make the ice cream consistency too soft?

For optimum ice cream consistency, follow the points in this FAQ.
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‎04.04.2024 14:08

Why does the ice cream maker beep continuously?

The appliance may be dirty, clean all parts and the inside of the machine.
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‎25.03.2024 09:17
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