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FAQs

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This can be caused by a lime layer on the floor.
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Press the multifunction button for 13 seconds when the unit is switched off.
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Simply tighten the four screws on the underside of the unit.
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The different models have the same structural components.
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Fill the water tank to 50% and shake to the right and left.
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The PIN protection must be deactivated before using.
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The Xplora XGO2 Kidswatch cannot receive SMS. When registering, you create a customer account and complete the process without receiving SMS.
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To set the start time, press the PLAN button on the remote control.
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Due to the routine clockwise rotation of the suction cups, it happens that the units themselves cover the virtual wall.
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Answers to the most frequently asked questions about the robot vacuum cleaners.
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FAQs on handling the Robot Vacuum Cleaner.
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Please note the following table.
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Answers to common questions about set-up and use.
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Insert the hand vacuum cleaner into the handle, increase the power and remove it again. Note that the suction power is reset when switching off.
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This FAQ explains how to update the firmware.
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Disconnect the refrigerator from the power supply and test the socket with another appliance. If the RCD only trips on the refrigerator, you will need a service technician.
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This may be due to a blocked drainage channel or a full drip tray.
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Please observe the recommended rest periods before switching on.
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This may be due to a blocked drainage channel or a full drip tray.
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This may be due to a faulty power supply.
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