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FAQs

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How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
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100% helpful (1/1)
‎09.10.2023 12:42

How is the key used to activate Windows displayed?

ShowKeyPlus displays the installed keys.
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‎05.07.2023 14:09

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
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‎01.02.2023 09:44

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
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100% helpful (2/2)
‎07.09.2022 08:58

How do I keep a specific window always in the foreground in Windows?

This is made possible by the Windows PowerToys.
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‎30.06.2022 07:38

Why do some keys output different characters than printed?

Depending on the selected language, keyboards have different layouts.
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‎02.06.2022 09:40

How do I create Windows installation media?

Create an installation medium with the Microsoft Media Creation Tool.
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100% helpful (1/1)
‎29.03.2022 09:32

How do I turn Fast Startup off or on in Windows?

You can find the setting in the Control Panel under Power Options.
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‎18.03.2022 10:22

Why can't Windows 10 or Windows 11 be activated?

On the Windows 10 or Windows 11 Activation Error Help page, Microsoft provides assistance with the various error codes.
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‎17.03.2022 15:09

What is Winget and how and for what do I use it?

The winget command line tool can be used to search, install, update and configure applications.
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‎01.03.2022 12:50

How to create a local Windows account?

If you don't want to register a Microsoft account, you can alternatively create a local account.
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‎01.03.2022 12:38

How do I change the speed of the mouse pointer?

You can change the speed of the mouse pointer in the settings.
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100% helpful (1/1)
‎02.02.2022 09:24

What is the purpose of the Fn key?

The Fn key is a special key found especially on notebooks or netbooks.
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‎02.02.2022 09:09

How do I unpack a file download from the MEDION service page?

The procedure for unpacking depends on the file format used.
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0% helpful (0/1)
‎02.02.2022 07:54

What do I do if Windows no longer de-installs or reinstalls programs?

Microsoft provides a tool for such errors.
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‎20.01.2022 13:33

How do I quickly find out the installed BIOS version (UEFI)?

The MSInfo32.exe program available under all current Windows versions can be used for this purpose.
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‎20.01.2022 07:33

How do I open Device Manager in Windows 11, 10, 8, 7, Vista, or XP?

Steps on how to get into the Windows Device Manager of Windows.
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100% helpful (2/2)
‎04.01.2022 09:55

How do I find out if there are still free RAM slots?

You can find this information in the Windows Task-Manager.
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‎25.11.2021 08:39

How do I quickly fix display errors under Windows?

To do this, press the key combination Windows key + CTRL + Shift + B.
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100% helpful (1/1)
‎24.11.2021 13:10
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