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FAQs

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Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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For some error symptoms there are currently no universal answers.
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Set the appropriate screen refresh rate (refresh rate).
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Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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Windows 10 and Windows 11 comes with several options to update a device driver.
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Steps on how to get into the Windows Device Manager of Windows.
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Windows offers Troubleshooting app for sound issues.
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Disconnect the webstick, uninstall the ALDI TALK connection wizard, restart the computer, run the fix and reinstall the webstick. Everything should then work again.
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This FAQ gives you possible solutions on how to end the sleep mode.
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Create a stable Windows Installation, Windows 10 Version 1809 (soon 1903) with up-to-date drivers and MS-Store Apps.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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Drivers without a setup file are installed via the device manager.
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The Temp folder is probably filled with application files (.appx) that are used by the Microsoft Store.
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Hold down the ‘Shift key’ when clicking on ‘Restart’ in the Start menu or use the command ‘shutdown -g -t 0’ in the Run dialog.
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The maximum possible memory expansion depends on the Windows version.
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With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
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Open the command prompt as administrator and enter "net user administrator /active:yes" to activate the account. Set a password with "net user administrator *".
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Here you will find solutions for solving Bluetooth problems.
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A slow or crashing system may be due to outdated software or full hard drives. Update regularly and use tools such as the MEDION Service App to detect errors.
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You can find the error diagnosis on the MEDION Service page.
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