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FAQs

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A slow or crashing system may be due to outdated software or full hard drives. Update regularly and use tools such as the MEDION Service App to detect errors.
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Use the MSInfo32 program, which is started by entering ‘msinfo32’ in the Run dialogue (Windows key + r). There you will find the mainboard designation under ‘System overview’ behind ‘BaseBoard product’.
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Hold down the ‘Shift key’ when clicking on ‘Restart’ in the Start menu or use the command ‘shutdown -g -t 0’ in the Run dialog.
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Activate the Windows clipboard from version 1909 with Windows key + V. Copy with CTRL + C and call up the list of entries with Windows key + V as well.
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Open the command prompt as administrator and enter "net user administrator /active:yes" to activate the account. Set a password with "net user administrator *".
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Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.
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Disconnect the webstick, uninstall the ALDI TALK connection wizard, restart the computer, run the fix and reinstall the webstick. Everything should then work again.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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If your device does not start properly, disconnect all external devices and restart, or use the automatic repair and reset the PC. If this does not help, perform a system restore or repair the master boot record via the command prompt.
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Drivers without a setup file are installed via the device manager.
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The Temp folder is probably filled with application files (.appx) that are used by the Microsoft Store.
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The maximum possible memory expansion depends on the Windows version.
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This FAQ gives you possible solutions on how to end the sleep mode.
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With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
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Whether removing a USB data carrier can lead to data loss depends on a default setting.
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Set the appropriate screen refresh rate (refresh rate).
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Here you will find solutions for solving Bluetooth problems.
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This FAQ explains how to start Safe Mode in Windows 10.
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Uninstalling all entries of the Microsoft virtual DVD-ROM drive device from the Device Manager removes the error.
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