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FAQs

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The mouse pointer is visible, but otherwise the screen is black.
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This FAQ will help you if you are unable to install an app.
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Here you will find information and packaging instructions for MEDION products in case of service.
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Either look in the system settings under ‘Info’ or open the command prompt and enter the command ‘systeminfo’. Both methods will show you the original installation date.
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This FAQ tells you how to proceed.
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Answers to frequently asked questions about the 5in1 Type-C docking station.
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Windows offers its own troubleshooting service that can help you immediately.
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With the installation of the Core Voltage Offset Tool an undervolting function is introduced.
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Activate RAID mode in the BIOS and create the desired array. Then install Windows with the required drivers. Back up your data beforehand, as it may be lost.
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Install the updated Control Centre Service by downloading the file UniwillService_3.33.24.0_.exe from the MEDION Service Portal.
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Detailed technical specs of the notebooks.
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Tips and tricks on how to reset your system.
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Please test another socket in another circuit.
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Check if the microphone is connected to the correct input.
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Set the appropriate screen refresh rate (refresh rate).
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For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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Sometimes it is enough to reinstall or update the driver so that everything works again.
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This will tell you if your memory card is faulty.
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First check if your notebook is getting enough cooling air. Even dusty fans degrade the cooling performance.
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This could be due to a too low refresh rate (Hertz).
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