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FAQs

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Why does the ice cream maker make the ice cream consistency too soft?

For optimum ice cream consistency, follow the points in this FAQ.
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‎04.04.2024 14:08

Why does the ice cream maker beep continuously?

The appliance may be dirty, clean all parts and the inside of the machine.
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‎25.03.2024 09:17

Why are plastic parts melted in the microwave?

This FAQ tells you more about microwave oven use.
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‎18.03.2024 11:47

Why is my MD 10864 electric barbecue trolley not switched off in the "OFF" position?

The "OFF" position on the controller is only the lowest temperature that can be set.
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‎18.03.2024 11:44

Why is there a cover on the inside of the microwave?

The existing cover is not a transport lock, but a splash guard.
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‎12.03.2024 14:35

Why are there flashes and / or sparks inside the microwave?

Flashes or sparks in the microwave are caused by dirt, metal objects or a scratched coating. Switch off the microwave immediately to prevent damage.
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‎13.11.2024 13:58

Why is the washing machine making unusual noises?

Check the points in this FAQ.
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‎01.03.2024 10:23

Why won't the dryer start?

Check the points in this FAQ.
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‎28.02.2024 13:48

What should I do if an unknown error code is displayed on the MD 37517 washer-dryer?

Switch off the machine by setting the programme controller to the off position for three seconds. If the error occurs again after restarting, disconnect the power supply and contact customer service.
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‎04.11.2024 11:54

Why does the cordless stick hoover not vacuum as long as specified?

The specified suction time includes ECO mode.
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‎16.02.2024 09:31

Why are the accessories missing from the electric meat grinder SFW 800 A1 (LS 19577)?

Some of the accessories can be found in the disc storage compartment.
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‎15.02.2024 13:08

Why is the inside of the wine cooler not cool enough?

This FAQ explains which points you need to consider.
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‎15.02.2024 13:11

Why does the washing machine door not open at the end of the programme?

This FAQ explains how you should proceed.
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‎01.02.2024 09:33

Why is water running out of the tumble dryer?

This FAQ shows you how to proceed.
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‎25.01.2024 11:57

Why doesn't the tumble dryer dry the laundry completely?

Check the points in this FAQ.
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‎25.01.2024 11:58

Why does the tumble dryer stop suddenly?

Check the water tank and the power connection of the dryer.
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‎25.01.2024 11:54

Why can the height-adjustable desk no longer be raised or lowered?

Press the up and down buttons for 10 seconds.
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‎23.01.2024 08:50

Why can the dryer door no longer be closed?

The drum lint filter must be seated in the holder and objects must not block the door.
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‎25.01.2024 11:51

Why does the wine cooler make unusual noises?

This is normal as the wine cooler is powered by a fan.
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‎20.02.2024 10:01

Why has the wine cooler stopped working?

This FAQ describes how to proceed.
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‎22.02.2024 07:36
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