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FAQs

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How do I clean the sensors of my robot vacuum cleaner?

Clean the sensor surfaces with a dry cloth.
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100% helpful (1/1)
‎11.12.2023 12:49

How do I update the firmware for the alarm system?

This FAQ explains how to update the firmware.
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100% helpful (1/1)
‎16.01.2024 14:37

How to properly descale my coffee maker?

Tips and tricks for the sustainable descaling of your coffee machine
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No ratings
‎21.10.2021 08:44

FAQs on the coffee machine MD 15486

FAQs on error messages and mechanics of the coffee machine
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100% helpful (1/1)
‎21.04.2021 11:44

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why does my memory card not work?

This will tell you if your memory card is faulty.
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50% helpful (1/2)
‎15.04.2021 08:05

Why does the device not respond to the connected external power supply?

Check the primary side power supply and, if present, the on / off switch of the power supply.
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100% helpful (1/1)
‎13.04.2021 07:48

My device shuts itself off, what can I do?

Please check the power supply first.
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50% helpful (1/2)
‎18.03.2021 14:25

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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50% helpful (1/2)
‎20.04.2021 10:27

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.
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100% helpful (1/1)
‎25.03.2021 06:47

Why is the inner back wall iced in my fridge?

The cause of the icy back wall is often due to an incorrectly sealed, dirty or deformed door seal.
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100% helpful (1/1)
‎25.03.2021 07:06

Why does my fridge smell unpleasant despite being cleaned?

The drip tray access should be cleaned.
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100% helpful (1/1)
‎18.03.2021 06:35

How do I set the start delay on my MD 19100 Robot Vacuum Cleaner?

In standby mode, press the ‘Start time’ button on the remote control until the time flashes on the display. Then press the yellow button on the remote control to confirm the setting.
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No ratings
‎07.11.2024 14:11

Why does the Medion MD 11328 dust mite vacuum cleaner switch off after a few minutes?

The overheating protection is activated if there is not enough cooling air in the appliance. This is a safety function and the appliance can be used again after about an hour.
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‎15.10.2024 10:59

Which bobbin winder can I use for my MEDION LIFE SM60 (MD 10689) free arm sewing machine?

You can use standardised replacement bobbins or bobbins from sewing thread sets for the free arm sewing machine.
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‎02.10.2024 11:04

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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No ratings
‎01.10.2024 12:58

Why does the switch-on button on the LIFE H10 hard floor cleaner activate it when it is stationary?

The appliance is always switched on using the power button.
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No ratings
‎29.07.2024 08:49

My MEDION X40 SW (MD 20040) robot vacuum cleaner reports error S4, what can I do?

This can be rectified by updating the device firmware to version V0.3.7.
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No ratings
‎03.06.2024 09:12

Basic information on the MEDION MD 11760 double zone air fryer.

First check the power connection and settings. For optimum results, follow the recommended filling quantity, adjust the temperature and cooking time, divide the food evenly and clean the device regularly.
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‎01.10.2024 15:26

Why does the stirring tool on the ice cream maker not turn?

The cause is usually that the ice cream consistency is too firm.
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No ratings
‎16.04.2024 10:26
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