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Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.

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100% helpful (3/3)

‎07.06.2023 14:03

Why does the MEDION Service App run in an endless loop?

Perform a reboot and restart or switch the diagnostics area to custom diagnosis.

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100% helpful (1/1)

‎15.08.2024 10:55

How do I switch out of Windows 10 in S mode?

Microsoft offers a free app for this purpose in the App Store.

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100% helpful (2/2)

‎24.04.2024 11:38

My PC or notebook is unusually loud, what can I do?

Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.

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100% helpful (1/1)

‎15.04.2021 07:57

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.

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100% helpful (1/1)

‎26.06.2024 09:26

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.

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100% helpful (2/2)

‎07.09.2022 08:58

How do I enable the undervolting option on my Beast X20 notebook?

With the installation of the Core Voltage Offset Tool an undervolting function is introduced.

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100% helpful (1/1)

‎31.05.2022 07:27

What can I do if my MEDION TV keeps restarting?

Install the latest software for your TV.

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100% helpful (2/2)

‎09.06.2022 09:01

How do I get back missing settings options in Control Center?

This FAQ describes the necessary procedure.

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100% helpful (1/1)

‎17.02.2022 08:18

How do I change the keyboard lighting on the ERAZER Deputy P10?

Launch the Control Center of the ERAZER Deputy P10 notebook.

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100% helpful (3/3)

‎25.01.2024 11:59

How can I fix a malfunctioning Android app?

The problem can often be solved with one of the listed procedures.

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100% helpful (1/1)

‎18.12.2023 12:42

Why is my webstick not working anymore after the last Windows Update?

Disconnect the webstick, uninstall the ALDI TALK connection wizard, restart the computer, run the fix and reinstall the webstick. Everything should then work again.

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100% helpful (1/1)

‎16.10.2024 14:00

The MEDION Life+ app shows that my account does not exist, what can I do?

If the MEDION Life+ app reports that the user does not exist, use the Forgot Password function on the MEDION website to receive a new password by e-mail.

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No ratings

‎14.10.2024 10:56

How do I activate the hotspot on an Android smartphone?

Go to the device settings, select Connections and activate Mobile Hotspot and Tethering. Optionally, you can set a name and password for the network, after which you can connect other devices via Wi-Fi.

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No ratings

‎11.10.2024 08:59