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Check the Device Manager (Windows key + X) under ‘Security devices’ for the TPM version. If no TPM is displayed, it may need to be activated in the BIOS.
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Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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If your web radio goes off when you lock the screen, this is due to standby mode. Set Never in the power options to prevent this.
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Here you can find useful information about the Iconic Arcade.
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Clouding or the torch effect occurs on televisions with side LED backlighting when the light-conducting plastic panel becomes uneven due to overheating. Avoid heat sources such as heaters or direct sunlight and ensure sufficient air circulation.
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Install an update that optimises the sound settings. Download the file, unzip it, run the IFU_XE.exe and restart the PC after a power reset.
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XMP memory can be operated without an XMP profile, but then uses standard JEDEC settings with potentially lower performance. To be able to use the memory with XMP profile, both the mainboard and CPU must be XMP-capable.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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It means that problems occurred during the download / the web server delivered an error.
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Perform a reboot and restart or switch the diagnostics area to custom diagnosis.
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This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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The maximum possible memory expansion depends on the Windows version.
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This FAQ shows you how to find out whether the device supports Windows Hello.
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You can switch between tablet mode / desktop mode in the Info Centre.
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The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.
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The mouse pointer is visible, but otherwise the screen is black.
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This FAQ will help you if you are unable to install an app.
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Restore your Microsoft account with the help of this FAQ.
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This FAQ gives you possible solutions on how to end the sleep mode.
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