FAQs

This FAQ tells you how to proceed.

Windows 10 and Windows 11 comes with several options to update a device driver.

BIOS updates are requested for the current MEDION devices

Open the Start menu and click on ‘Restart’ while holding down the ‘Shift’ key. Then select ‘Troubleshooting’, ‘Advanced options’ and then ‘UEFI firmware settings’ to go directly to the BIOS.

Here you can find useful information about the Iconic Arcade.

Here you will find answers to the most common questions about Wi-Fi connections.

This FAQ will help you with problems with your Wi-Fi network.

This FAQ gives you information if the USB connection does not work.

Windows offers Troubleshooting app for sound issues.

Check the Device Manager (Windows key + X) under ‘Security devices’ for the TPM version. If no TPM is displayed, it may need to be activated in the BIOS.

In this case, a residual current discharge (power supply reset) can help.

Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.

Depending on which interfaces are provided by a M.2 connector, a specific form of the connection is used.

Switch off the keyboard, remove the 2.4G receiver, press ESC + Q and plug the receiver back in. For the mouse, hold down the scroll wheel and the right mouse button while switching it on and then plug in the receiver. Bring both devices close to the receiver until the flashing stops.

Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.

Here you will find solutions for solving Bluetooth problems.

Set the appropriate screen refresh rate (refresh rate).

In case of app problems, follow the points in this FAQ.

Please test another socket in another circuit.

For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.