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FAQs

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Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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This could be due to a too low refresh rate (Hertz).
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This will tell you if your memory card is faulty.
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The following steps may help if your device does not turn off.
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Check with the pixel error class if it is a warranty case.
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The MSInfo32.exe program available under all current Windows versions can be used for this purpose.
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If you don't want to register a Microsoft account, you can alternatively create a local account.
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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Hard drives contain mechanical components, such as fast rotating metal plates and moving writing and reading heads which can cause noises such as buzzing, creaking, clicking and clunking during normal operation.
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Here we show you the necessary settings.
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XMP RAM can be used in any device. Here you can find more information about it.
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Check the primary side power supply and, if present, the on / off switch of the power supply.
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First, attach your device to a different power outlet and see if this results in the fuse tripping.
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Does the power outlet, you have connected your products power lead to, work?
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The fans of my device makes loud noises. What I can do about this?
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ShowKeyPlus displays the installed keys.
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If the spots always remain in the same place even when the picture changes it will be pixel errors.
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Windows offers the troubleshooting app for sound problems.
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Note the points in this FAQ if no HDMI signal is available.
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If you have problems with the operating system, proceed as described in this FAQ.
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