FAQs

This may be caused by a swollen battery, which poses a fire risk. MEDION advises you not to use or charge the device and to prepare it safely for disposal.

Without a front panel, the door of an undercounter dishwasher will not close properly and may spring out of its anchoring. It should therefore be closed carefully in this case.

Water can leak out of the sides of household appliances if the door seal is damaged or dirty. Heating the warped rubber with a hair dryer and cleaning the seals can solve the problem.

Unpleasant odours can be caused by a lack of cleaning or long standing times with leftover food. Regular cleaning of the interior and the use of the hottest programme with special cleaning agents can help.

Press the multifunction button for 13 seconds when the unit is switched off.

The UV-C lamp only becomes active when you press the safety switch and at the same time apply pressure to the rollers.

This can be remedied by installing the Intel® Driver and Support Assistant.

In this FAQ you will find important information about the transport mode.

Follow the instructions in this FAQ.

The different models have the same structural components.

The Xplora XGO2 Kidswatch cannot receive SMS. When registering, you create a customer account and complete the process without receiving SMS.

In this FAQ we show you two possibilities.

Question Why does the water from the washing machine not drain away?   Answer If the device does not pump out water, the pump filter may be clogged. The water then remains inside the device and no longer flows out. The first thing to do is to remove the pump filter. Then clean it under running water. If a clogged pump filter can be ruled out, the machine should be pulled forward a bit and checked to make sure the drain hose is not kinked or crushed or below the water level of the drum. If the washing machine still does not work, it is necessary to have it checked by a service technician.   The information in this article refers to: MEDION washing machines ZAYBYC (IRIS-Symptom-Code_A12)   Article in other languages: Deutsch Review Date: 2023-01-04

There is a printing error in the operating instructions.

The error code E8 says that the corner valve is defective.

You can tell whether the Aquastop has been triggered and the valve has interrupted the water supply by looking at the window or the indicator field of the mechanical Aquastop system.

To do this, press the key combination Windows key + CTRL + Shift + B.

Perform a reception diagnosis as follows.

The soap dispenser is versatile and can dispense disinfectant as well as soap. It is also suitable for washing-up liquid, hand lotion and shampoo.

Tips and tricks for the sustainable descaling of your coffee machine