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FAQs

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Insert the storage medium and load the record. Select PHON, position the tone arm and press REC / DEL to start recording. Select the bit rate and storage medium, lower the tone arm and end the recording with REC / DEL.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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If your device does not start properly, disconnect all external devices and restart, or use the automatic repair and reset the PC. If this does not help, perform a system restore or repair the master boot record via the command prompt.
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The error message “Please check clean water tank” can be caused by dirty detectors in the water tank. Cleaning with a salt solution or pH-neutral cleaning agent can help. Also check and clean the dirty water intake opening and the fresh water nozzle.
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The error codes E01-E10 indicate various problems, such as blocked wheels, sensor faults, stuck positions or brush problems.
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To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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To start self-cleaning, press and hold the heating level button for 5 seconds.
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It means that problems occurred during the download / the web server delivered an error.
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Perform a reboot and restart or switch the diagnostics area to custom diagnosis.
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Drivers without a setup file are installed via the device manager.
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This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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We offer a BIOS update that optimises the fan speed of your notebook.
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The Temp folder is probably filled with application files (.appx) that are used by the Microsoft Store.
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Under Account, you can switch between the Microsoft account or Local account as required.
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The appliance is always switched on using the power button.
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During cooling, the compressor continues to run.
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Charge the discharged battery of your job site radio sufficiently before switching it on again.
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The maximum possible memory expansion depends on the Windows version.
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You can switch between tablet mode / desktop mode in the Info Centre.
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The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.
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