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FAQs

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Black screen under Windows 10

The mouse pointer is visible, but otherwise the screen is black.
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100% helpful (1/1)
‎04.07.2024 10:51

How can I optimise the fan settings of my ERAZER Crawler E40 & Deputy P40 notebook?

The fan settings can be optimised by a Bios update.
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100% helpful (1/1)
‎04.07.2024 06:29

How do I fix problems with the touchpad and keyboard on my MEDION E16419 notebook?

This can be remedied by installing the Intel® Driver and Support Assistant.
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‎24.06.2024 10:55

How do I dismantle the handle of the MEDION H10 (MD 11319) hard floor cleaner?

There is a button on the back of the device body for disassembly.
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100% helpful (1/1)
‎07.06.2024 08:55

My MEDION X40 SW (MD 20040) robot vacuum cleaner reports error S4, what can I do?

This can be rectified by updating the device firmware to version V0.3.7.
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No ratings
‎03.06.2024 09:12

Why does my PC crash in hybrid mode with XMP activated?

Before you change the fan control, the power supply unit must be switched off.
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100% helpful (1/1)
‎28.05.2024 14:12

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).
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100% helpful (1/1)
‎22.05.2024 10:30

Which Windows 10 version will I get when I upgrade?

With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
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‎14.05.2024 09:37

Can I simply remove a USB stick?

Whether removing a USB data carrier can lead to data loss depends on a default setting.
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100% helpful (1/1)
‎13.05.2024 12:43

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
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‎06.05.2024 16:14

Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.
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‎06.05.2024 07:08

FAQs on Wi-Fi connections

Here you will find answers to the most common questions about Wi-Fi connections.
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100% helpful (1/1)
‎30.04.2024 10:33

The monitor image flickers, which setting do I have to change?

Set the appropriate screen refresh rate (refresh rate).
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100% helpful (1/1)
‎26.04.2024 15:10

Why does the app crash / cannot connect to the external device?

In case of app problems, follow the points in this FAQ.
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‎22.04.2024 10:26

FAQs on how to fix Bluetooth problems under Windows 10

Here you will find solutions for solving Bluetooth problems.
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‎22.04.2024 10:21

Why does the stirring tool on the ice cream maker not turn?

The cause is usually that the ice cream consistency is too firm.
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‎16.04.2024 10:26

FAQs about the MEDION robot vacuum cleaner X20 SW+, X40 SW and X50 SW+

In this FAQ you will find useful information about your robot vacuum cleaner.
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100% helpful (1/1)
‎16.04.2024 09:30

Why doesn't the display switch on or off automatically?

The display sensor must be recalibrated.
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‎15.04.2024 10:49

Why is the hard drive or CD / DVD / BluRay drive not working properly?

Install the appropriate drivers again.
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‎09.04.2024 13:21

Why does the ice cream maker make the ice cream consistency too soft?

For optimum ice cream consistency, follow the points in this FAQ.
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‎04.04.2024 14:08
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