FAQs

If the spots always remain in the same place even when the picture changes it will be pixel errors.

To connect an Android device to a PC, activate the Media Transfer Protocol (MTP) via the drop-down menu after connecting the USB cable. If it does not work, try reconnecting the cable or restarting the device.

If there is no connection to your provider the LED lights up red.

Appliances become warm when the ambient temperature is high, the ventilation is blocked or many programmes are running. Regular cleaning and limiting parallel processes can help.

Does the power outlet, you have connected your products power lead to, work?

The operating system may start due to a software error or incorrect BIOS settings. Use the restore point or reinstall the system.

Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.

You can switch between tablet mode / desktop mode in the Info Centre.

The display sensor must be recalibrated.

First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.

These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.