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Why does my device has a shorter battery life than specified?

In this article we explain why the battery life of your device may differ from the manufacturer's specifications.

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No ratings

‎02.06.2022 09:42

Why does the device get unusually warm?

Appliances become warm when the ambient temperature is high, the ventilation is blocked or many programmes are running. Regular cleaning and limiting parallel processes can help.

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‎24.03.2026 13:46

How can I extend the battery life?

Battery powered devices offer some adjustment options to increase the runtime.

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100% helpful (1/1)

‎17.03.2021 07:20

Why are there bright or dark spots on my display?

If the spots always remain in the same place even when the picture changes it will be pixel errors.

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100% helpful (1/1)

‎17.03.2021 05:31

Why does the operating system not start?

The operating system may start due to a software error or incorrect BIOS settings. Use the restore point or reinstall the system.

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‎06.05.2025 07:40

My device will not turn on, what can I do?

Does the power outlet, you have connected your products power lead to, work?

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100% helpful (1/1)

‎15.04.2021 07:02

Why does the Status-LED of my hotspot MD 62095 light up red?

If there is no connection to your provider the LED lights up red.

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‎02.02.2022 09:26

How can I switch between tablet and desktop mode?

You can switch between tablet mode / desktop mode in the Info Centre.

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‎08.07.2024 10:10

Where can I get spare parts for my MEDION / ERAZER device?

These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.

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100% helpful (3/3)

‎11.06.2025 14:25

How do I register my MEDION / ERAZER device?

First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.

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100% helpful (3/3)

‎03.06.2025 09:38

Why doesn't the display switch on or off automatically?

The display sensor must be recalibrated.

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‎15.04.2024 10:49

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What are the system requirements for Windows 11?

Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.

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100% helpful (3/3)

‎18.10.2024 13:19