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FAQs

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Update drivers via Windows Update or Device Manager and check the success via the driver date in the Device Manager.
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This FAQ tells you how to proceed.
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If your device does not start properly, disconnect all external devices and restart, or use the automatic repair and reset the PC. If this does not help, perform a system restore or repair the master boot record via the command prompt.
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With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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Use the system configuration, a boot medium or the repair mode after a failed start. It is used for troubleshooting with minimal drivers and functions.
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Here you will find solutions for solving Bluetooth problems.
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Windows offers Troubleshooting app for sound issues.
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Create an installation medium with the Microsoft Media Creation Tool.
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Hold down the ‘Shift key’ when clicking on ‘Restart’ in the Start menu or use the command ‘shutdown -g -t 0’ in the Run dialog.
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Steps on how to get into the Windows Device Manager of Windows.
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Set the appropriate screen refresh rate (refresh rate).
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Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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Open the command prompt as administrator and enter "net user administrator /active:yes" to activate the account. Set a password with "net user administrator *".
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Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.
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Tips and tricks on how to reset your system.
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You'll first need to install its language pack (if it's available).
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Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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Activate the Windows clipboard from version 1909 with Windows key + V. Copy with CTRL + C and call up the list of entries with Windows key + V as well.
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The winget command line tool can be used to search, install, update and configure applications.
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