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FAQs

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Whether removing a USB data carrier can lead to data loss depends on a default setting.
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Tips and tricks on how to reset your system.
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Set the appropriate screen refresh rate (refresh rate).
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Windows offers Troubleshooting app for sound issues.
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Disconnect the webstick, uninstall the ALDI TALK connection wizard, restart the computer, run the fix and reinstall the webstick. Everything should then work again.
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Check the power supply and install all the latest software updates. If necessary, uninstall problematic USB device drivers and restart.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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The Temp folder is probably filled with application files (.appx) that are used by the Microsoft Store.
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Hold down the ‘Shift key’ when clicking on ‘Restart’ in the Start menu or use the command ‘shutdown -g -t 0’ in the Run dialog.
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The maximum possible memory expansion depends on the Windows version.
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With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
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Open the command prompt as administrator and enter "net user administrator /active:yes" to activate the account. Set a password with "net user administrator *".
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Here you will find solutions for solving Bluetooth problems.
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A slow or crashing system may be due to outdated software or full hard drives. Update regularly and use tools such as the MEDION Service App to detect errors.
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You can find the error diagnosis on the MEDION Service page.
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Use the system configuration, a boot medium or the repair mode after a failed start. It is used for troubleshooting with minimal drivers and functions.
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ShowKeyPlus displays the installed keys.
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Windows offers the troubleshooting app for sound problems.
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This is made possible by the Windows PowerToys.
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Use the MSInfo32 program, which is started by entering ‘msinfo32’ in the Run dialogue (Windows key + r). There you will find the mainboard designation under ‘System overview’ behind ‘BaseBoard product’.
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