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FAQs

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Why can the height-adjustable desk no longer be raised or lowered?

Press the up and down buttons for 10 seconds.
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‎23.01.2024 08:50

Why can the dryer door no longer be closed?

The drum lint filter must be seated in the holder and objects must not block the door.
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‎25.01.2024 11:51

Why are the outer walls of the cooling unit too warm?

Follow the points in this FAQ.
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‎02.01.2024 14:04

Why does the floor remain wet after my robot vacuum cleaner has mopped?

You can change the amount of water dispensed in the Life+ app.
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‎11.12.2023 16:29

Can I use cleaning agents with my robot vacuum cleaner?

Additional cleaning agents can damage the robot vacuum cleaner.
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‎11.12.2023 13:02

How do I clean the drain filter of my washing machine?

Tipps for cleaning washing machines.
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‎20.01.2022 13:29

What can I do if the door of the washing machine does not open?

The door remains closed until all water has been removed.
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‎20.01.2022 13:26

Why does my dish washer not draw any or too little water?

First, please check whether all inlet valves are open.
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100% helpful (1/1)
‎01.12.2021 07:21

Which bobbin winder can I use for my MEDION LIFE SM60 (MD 10689) free arm sewing machine?

You can use standardised replacement bobbins or bobbins from sewing thread sets for the free arm sewing machine.
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‎02.10.2024 11:04

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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‎01.10.2024 12:58

Why are plastic parts melted in the microwave?

This FAQ tells you more about microwave oven use.
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‎18.03.2024 11:47

Why is the washing machine making unusual noises?

Check the points in this FAQ.
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‎01.03.2024 10:23

Why won't the dryer start?

Check the points in this FAQ.
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‎28.02.2024 13:48

Why does the cordless stick hoover not vacuum as long as specified?

The specified suction time includes ECO mode.
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‎16.02.2024 09:31

Why are the accessories missing from the electric meat grinder SFW 800 A1 (LS 19577)?

Some of the accessories can be found in the disc storage compartment.
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‎15.02.2024 13:08

Why is the inside of the wine cooler not cool enough?

This FAQ explains which points you need to consider.
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‎15.02.2024 13:11

Why does the washing machine door not open at the end of the programme?

This FAQ explains how you should proceed.
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‎01.02.2024 09:33

Why is water running out of the tumble dryer?

This FAQ shows you how to proceed.
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‎25.01.2024 11:57

Why does the tumble dryer stop suddenly?

Check the water tank and the power connection of the dryer.
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‎25.01.2024 11:54

Why is the interior of the cooling unit not cool enough?

Check the points in this FAQ.
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‎08.02.2024 13:35
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