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FAQs

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Follow the instructions in this FAQ.
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The rust comes from metallic objects.
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You can change the amount of water dispensed in the Life+ app.
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Follow the individual points in this FAQ.
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Additional cleaning agents can damage the robot vacuum cleaner.
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Follow the instructions in this FAQ.
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Follow the steps mentioned in this FAQ.
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You can find the error diagnosis on the MEDION Service page.
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The childproof lock on your washer-dryer is activated.
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The sensors are probably dirty or corroded, here we explain how to proceed.
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The contacts of the dirty water tank are dirty, clean them carefully.
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Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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This can be caused by a lime layer on the floor.
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The different models have the same structural components.
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Fill the water tank to 50% and shake to the right and left.
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To set the start time, press the PLAN button on the remote control.
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Due to the routine clockwise rotation of the suction cups, it happens that the units themselves cover the virtual wall.
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Answers to the most frequently asked questions about the robot vacuum cleaners.
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This FAQ gives tips on how to isolate the error.
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This may be due to a blocked drainage channel or a full drip tray.
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