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FAQs

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Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
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100% helpful (1/1)
‎17.01.2024 11:00

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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No ratings
‎01.10.2024 12:58

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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No ratings
‎18.12.2023 12:40

What do I do if I have a swollen battery on my unit?

Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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No ratings
‎11.10.2023 10:44
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