This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
42408members
148214posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
View full article
100% helpful (3/3)
‎07.06.2023 14:03

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
View full article
100% helpful (1/1)
‎17.01.2024 11:00

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
View full article
No ratings
‎01.10.2024 12:58

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
View full article
No ratings
‎18.12.2023 12:40

What do I do if I have a swollen battery on my unit?

This may be caused by a swollen battery, which poses a fire risk. MEDION advises you not to use or charge the device and to prepare it safely for disposal.
View full article
No ratings
‎04.11.2024 11:53
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3