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FAQs

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What is the meaning of the keys of M.2 SSDs?

Depending on which interfaces are provided by a M.2 connector, a specific form of the connection is used.
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100% helpful (1/1)
‎24.11.2021 13:09

BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Desktop Mainboards

BIOS updates are requested for the current MEDION devices
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34% helpful (1/3)
‎28.05.2019 12:38

FAQs on Intel Management Engine (SA-00086)

Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.
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100% helpful (1/1)
‎18.02.2021 06:38

Why does the MEDION Service App run in an endless loop?

Perform a reboot and restart or switch the diagnostics area to custom diagnosis.
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‎15.08.2024 10:55

Why does the error 0xC004F200 occur when activating the pre-installed Office?

This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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‎07.08.2024 13:34

Why does my web radio switch off when I lock my screen?

In this FAQ we explain how to keep your web radio running.
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‎10.07.2024 06:54

What is the maximum amount of memory supported by my Windows operating system?

The maximum possible memory expansion depends on the Windows version.
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‎08.07.2024 13:55

How can I find out if my device supports Windows Hello?

This FAQ shows you how to find out whether the device supports Windows Hello.
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‎08.07.2024 10:21

How can I switch between tablet and desktop mode?

You can switch between tablet mode / desktop mode in the Info Centre.
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‎08.07.2024 10:10

How do I quickly find out whether my Windows is running in UEFI or BIOS mode?

The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.
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‎08.07.2024 10:09

What do I do if I have forgotten the password for a Microsoft account?

Restore your Microsoft account with the help of this FAQ.
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‎24.06.2024 13:31

Why is the device not connected via USB?

This FAQ gives you information if the USB connection does not work.
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‎22.05.2024 12:06

How do I find out if my computer supports TPM 2.0?

This FAQ shows you two options for checking whether your computer supports TPM 2.0.
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‎15.05.2024 08:57

Why does the device not have an HDMI signal?

Note the points in this FAQ if no HDMI signal is available.
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‎07.05.2024 08:57

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
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‎06.05.2024 16:14

Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.
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‎06.05.2024 07:08

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.
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‎23.04.2024 09:40

Why does the pairing via Bluetooth not work?

This FAQ will help you with Bluetooth pairing difficulties.
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‎23.04.2024 09:41

FAQs on how to fix Bluetooth problems under Windows 10

Here you will find solutions for solving Bluetooth problems.
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‎22.04.2024 10:21

Why does the app crash / cannot connect to the external device?

In case of app problems, follow the points in this FAQ.
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‎22.04.2024 10:26
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