This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
41796members
146550posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

Why does the device get unusually warm?

This FAQ offers solutions for unusual heating of the device.
View full article
No ratings
‎08.04.2024 09:46

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
View full article
100% helpful (1/1)
‎17.01.2024 11:00

FAQs about the MEDION Iconic Arcade Machine

Here you can find useful information about the Iconic Arcade.
View full article
100% helpful (3/3)
‎17.10.2024 09:16

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
View full article
No ratings
‎18.12.2023 12:40

How can I display the original installation date of my Windows operating system?

Proceed as described in this FAQ.
View full article
No ratings
‎13.11.2023 12:41

How do I call up the BIOS from Windows?

You can find the necessary steps in this FAQ.
View full article
No ratings
‎20.09.2023 13:27

My AKOYA E27403 AIO PC has no audio output after cold start, what can I do?

Install an update that optimises the sound settings. Download the file, unzip it, run the IFU_XE.exe and restart the PC after a power reset.
View full article
No ratings
‎14.10.2024 14:47

How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
View full article
100% helpful (1/1)
‎09.10.2023 12:42

How is the key used to activate Windows displayed?

ShowKeyPlus displays the installed keys.
View full article
No ratings
‎05.07.2023 14:09

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
View full article
No ratings
‎01.02.2023 09:44

Why can't I connect my mouse and keyboard set?

The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
View full article
No ratings
‎27.09.2022 12:52

How to connect keyboard and mouse of my K-730 / Mouse M136 Set?

Follow the steps of this guide.
View full article
No ratings
‎13.05.2022 15:40

Why are the fans on my graphics card making loud noises?

The fans of my device makes loud noises. What I can do about this?
View full article
No ratings
‎02.06.2022 09:53

Default volume of my microphone from the Akoya E27301 (MD 64005) is too low

Here we show you the necessary settings.
View full article
100% helpful (1/1)
‎24.05.2022 08:43

How do I turn Fast Startup off or on in Windows?

You can find the setting in the Control Panel under Power Options.
View full article
No ratings
‎18.03.2022 10:22

What is Winget and how and for what do I use it?

The winget command line tool can be used to search, install, update and configure applications.
View full article
No ratings
‎01.03.2022 12:50

How do I quickly find out the installed BIOS version (UEFI)?

The MSInfo32.exe program available under all current Windows versions can be used for this purpose.
View full article
No ratings
‎20.01.2022 07:33

Why doesn't my computer play Ultra HD Blu-Ray discs anymore?

Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
View full article
No ratings
‎20.01.2022 13:37

Why can't I launch Power Recovery from Cyberlink?

Tips and tricks on how to reset your system.
View full article
100% helpful (1/1)
‎29.10.2021 08:46

Why can't I leave the S mode?

Temporarily install another language, change your system to it and now exit S-mode.
View full article
No ratings
‎21.10.2021 07:46
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3