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FAQs

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Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.
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‎06.05.2024 07:08

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.
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‎23.04.2024 09:40

Why does the pairing via Bluetooth not work?

This FAQ will help you with Bluetooth pairing difficulties.
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‎23.04.2024 09:41

FAQs on how to fix Bluetooth problems under Windows 10

Here you will find solutions for solving Bluetooth problems.
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‎22.04.2024 10:21

Why does the app crash / cannot connect to the external device?

In case of app problems, follow the points in this FAQ.
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‎22.04.2024 10:26

How do I connect the wireless keyboard and mouse to the E27419 / E27403 All-In-One PC?

Learn how to connect your wireless keyboard and mouse with this FAQ.
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‎17.04.2024 08:49

Why does the operating system not start?

If your operating system does not start, proceed as described in the FAQ.
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‎22.04.2024 10:29

Why does the stirring tool on the ice cream maker not turn?

The cause is usually that the ice cream consistency is too firm.
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‎16.04.2024 10:26

Why does the operating system work too slowly or crash?

If you have problems with the operating system, proceed as described in this FAQ.
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‎15.04.2024 14:11

Why doesn't the display switch on or off automatically?

The display sensor must be recalibrated.
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‎15.04.2024 10:49

Why is the hard drive or CD / DVD / BluRay drive not working properly?

Install the appropriate drivers again.
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‎09.04.2024 13:21

Why does the device get unusually warm?

This FAQ offers solutions for unusual heating of the device.
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‎08.04.2024 09:46

My notebook is getting unusually warm, what can I do?

Check blocked ventilation slots and clean them regularly. If the notebook still gets warm, close unnecessary programmes and manage autostart programmes via the task manager to reduce the system load.
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‎15.10.2024 11:00

Why does the ice cream maker make the ice cream consistency too soft?

For optimum ice cream consistency, follow the points in this FAQ.
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‎04.04.2024 14:08

Why does the ice cream maker beep continuously?

The appliance may be dirty, clean all parts and the inside of the machine.
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‎25.03.2024 09:17

Why are plastic parts melted in the microwave?

This FAQ tells you more about microwave oven use.
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‎18.03.2024 11:47

Why is my MD 10864 electric barbecue trolley not switched off in the "OFF" position?

The "OFF" position on the controller is only the lowest temperature that can be set.
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‎18.03.2024 11:44

Why can't my MEDION notebook be switched on during the initial setup?

In this FAQ you will find important information about the transport mode.
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‎12.03.2024 08:40

Why is there a cover on the inside of the microwave?

The existing cover is not a transport lock, but a splash guard.
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‎12.03.2024 14:35

Why are there flashes and / or sparks inside the microwave?

Check the points in this FAQ.
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‎06.03.2024 10:45
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